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Requires X Dispatch 19.1 or newer and Nextstop 3. |
You can require drivers to provide a picture as visual proof of delivery. When a visual proof of delivery is added in Nextstop, it can be sent in a push notification to Rapidship users if they have the setting configured on their Rapidship user profile.
Visual proof of delivery can be captured on the delivery portion of on demand orders and route stops with a Delivery stop type.
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Instructions
Require Visual Proof of Delivery from a Driver for All Customers
Enable visual proof of delivery in the mobile option set(s) associated with the driver(s).
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In X Dispatch go to Maintenance > Mobile Option Sets.
Select the mobile option set for the driver(s) you would like to require visual proof of delivery.
Under Stops Workflow, check the box for Require Visual Proof of Delivery.
Optional. Under Scanning → Force camera use during specific events check the box for Visual Proof of Delivery to only allow the driver to use their camera when providing proof of delivery.
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Require Visual Proof of Delivery for Specific Customers Only
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Requires X Dispatch 19.2 or newer and Nextstop 3. |
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In X Dispatch go to Maintenance > Customers.
Select the customer you would like to require the driver to provide visual proof of delivery for all orders and route stops.
In the Orders tab, check the box for VPOD Required.
Optional. Check the box for Camera Required to only allow the driver to use their camera when providing visual proof of delivery.
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