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The INCORRECT Way to Delete a User Account
Before demonstrating the correct way to add or delete a user account from your account in the Cloud Client, let's first review the incorrect way to accomplish this task.
Warning |
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Attempting to add or delete a user account by adding or removing a permissions record in X Dispatch will not delete the user account in the Cloud Client or remove that account from billing. Please see the warning messages that are displayed in X Dispatch when adding or removing a permissions record. Do not ignore these warning messages. They are reminders for how to properly add and delete user accounts. |
If a new permissions record in X Dispatch is added, the following warning message is displayed:
When deleting a permissions record in X Dispatch, the following warning message is displayed:
How to Correctly Add a User Account
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User accounts take up to 20 minutes to create and will be indicated by a spinning wheel next to their name when viewing the user list.
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Deleting a User Account from Cloud Client cannot be undone; the account will no longer appear in the User Account List. |
Go to the Resources Tab.
Div Click the "Manage User Accounts" link.
Div Click on the name of the user you would like to delete.
Click on the Delete User Account button.
Div Enter your password to confirm you are the administrative user. (If you have already entered your password to confirm your identity a previous time during this session, you might not be asked this again. Skip to the next step.)
Read the disclaimer to understand the consequences of deleting the user, then click on the "Yes, delete user" button.
Div A message will appear to confirm you want to delete the user. Click on the OK button.
Div The User Account Details screen will show up again and inform you that the account is in transaction and the user you selected will be deleted within 20 minutes.
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The INCORRECT Way to Delete a User Account
Warning |
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Once a User Account has been deleted from Cloud Client it cannot be undone and will no longer be listed in the User Account List. Attempting to add or delete a user account by adding or removing a permissions record in X Dispatch will not delete the user account in the Cloud Client or remove that account from billing. Please see the warning messages that are displayed in X Dispatch when adding or removing a permissions record. Do not ignore these warning messages. They are reminders for how to properly add and delete user accounts. |
If a new permissions record in X Dispatch is added, the following warning message is displayed:
When deleting a permissions record in X Dispatch, the following warning message is displayed: