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The following are important factors in getting accurate geolocation data. Hardware - Outdated hardware is one of the main factors in getting accurate geolocation data. Older mobile devices typically do not have a GPS chip included and rely on WIFI or mobile network location to determine location. This is more taxing on the battery and less reliable when in rural locations. For optimal performance, it is recommended to use supported devices that meet Nextstop’s compatibility requirements. See Application Suite Compatibility Requirements and Nextstop 3 Unsupported Devices. GPS Technology - There are many factors that affect the reliability of GPS data. Some factors are satellite geometry, signal blockage, atmospheric conditions, and receiver design features/quality. See https://www.gps.gov/systems/gps/performance/accuracy/ for more information. Battery Optimization and Background Restrictions - Battery optimization and background restriction settings are meant to improve battery usage but can also prevent your device from sending GPS information.
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| name | Deactivate Batter Optimization |
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3. Deactivate Battery Optimization Settings (For Android Only)Android has recently started using its “Smart Manager” for app optimization which automatically enables a device’s battery saver. Using the battery saver could interfere with some of the standard workflow behavior in Nextstop. To assist users in locating their battery saver settings for Nextstop, we have listed some commonly used Android device types and the steps needed to find the setting. |
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Every device manufacturer has a different way to control battery saver settings, and those can be subject to frequent change. We recommend doing a quick internet search for how to control it on your specific device or contacting your device’s manufacturer or cellular provider for assistance. |
The following was from the original doc. I am not sure if we want to add this to the customer-facing article or not. It is useful but can easily become outdated. do you think we could add something generic like “Every device manufacturer has a different way to control battery saver settings, and those can be subject to frequent change. We recommend doing a quick internet search for how to control it on your specific device, or contact your device’s manufacturer for cellular provider for assistance.” Added above and kept device specific info in the internal doc
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4. Set Device Location Accuracy Level Settings to “High Accuracy”Setting the Location Accuracy to “High Accuracy” is the best choice because it allows your device to use the GPS and your phone’s network to retrieve and receive location updates. |
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