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  • Order entry form in the 'Drivers' tab.  The required input(s) are for the driver of this order only.

  • Customer record in the 'Required Input' tab. This is useful if your customer requires an input at each pickupdelivery or arrived / competed

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  • Order types form in the 'Required Input' tab. This is useful if all the orders using this order type require an input at each pickup or delivery. 

  • Contract stops form in the 'Required Input' tabs.  This is useful if all the routestops posted from this contract stop require an input at arrived or completed.

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Note

Do not add duplicate required inputs. If you have required inputs on the customer record and the order type, all of them will display in the order they were entered.

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Add Workflow Prompt

This form displays when adding a new required input.

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  • Prompt to display to driver: What the driver will see in the Driver App.

  • Prompt at this event: Choose between pickup or delivery for on demand orders, and arrived or completed for route stops.

  • Response type: Choose between

    • Toggle: A switch 

    • Numeric Only: Numeric value

    • Text: Alphanumeric characters

    • Prompt on this stop type: Displayed only when adding/editing routed required driver input on a customer record. Choose to display the prompt on all stop types or a specific stop type for the customer.

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CXTU Courses/Lessons

  • Dispatcher Role Training: Customer Record

  • Dispatcher Role Training: Drivers and Mobile App

  • On-Boarding Training: Driver App

  • Routes & Distribution Course: Common Route Configurations