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What are the significant changes which queue automatic re-optimization?

For On Demand orders:

  • Orders Added/Dispatched to driver
  • Orders removed from driver (either by removing the driver, redispatching the order, or the order being canceled)
  • Either Pickup or Destination address change (different lat lon for either address should trigger this as well)
  • Change in any of the 4 time windows on an order
  • Order Completed Early
  • Order Completed Late

For assigned Routes:

  • Stops Added or Removed from Manifest 
  • Moving a route stop from one route to another
  • Address Change (different lat lon should trigger this as well)
  • Change to the StopMin or StopMax time window
  • Stop Completed Early
  • Stop Completed Late


Info

For X Dispatch 19.0 or newer, auto-optimization for routes will happen at stop completion or POD.


Warning
titleWhat to watch out for...

Please be aware of the following items.

Route Optimization:

  • Route Optimization requires an active license for Geocoding
  • Each stop/order must be geocoded. Stops/orders which are not geocoded will prevent a successful optimization result
  • Does not currently take traffic into account
  • If multiple "Start" or "End" stops are present on the route, the earliest "Start" and latest "End" stops are used (cannot optimize routes with more than one "Start" or "End" stop type)
  • Frequency of the automatic re-optimization cannot be modified
  • Cannot be paused or stopped for a period of time (the only way to stop Route Optimization from automatically running for specific drivers or routes is from the global options)
  • Works best for distribution work in phase 1
  • Drivers must have the option to "Sort by Itinerary" in Nextstop (other sort methods do not observe the sequence of the stops)

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CXT Support Site Route Optimization

CXT University Technical Support: (CXTU) https://cxtuniversity.com/module-16/route-optimization-video/  (must have a subscription to CXTU to view - for more information, click here)602) 265-0195 opt 3 or create a support ticket.

What do I need to get started?

Contact CXT support or your account manager to obtain a Route Optimization Service URL.

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CXTU Courses/Lessons

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