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Info

For X Dispatch 17.0 or older. See here for newer versions.

Table of Contents

Company

Field NameDescription
CXT CustomerCXT Software customer name.  Assigned by CXT Software.
CXT Customer IDCXT Software customer ID.  Assigned by CXT Software.
Company Location IDUsed to identify company location id number.
NameEnter name of company.  This information is used throughout the program.
AddressCompany address.
City, State, ZipCity, State, and Zip of where your company is located.
PhoneCompany phone number.
FaxCompany fax number.
Web AddressURL for your web site.
E-mailMain email address.
Home URLURL for web site displayed when users login (See "Force as start page" field below) or the "Home" icon is clicked in X Dispatch.
Force as start page(Check Box)If this field is checked, when users login they will see web site defined in "Home URL" field.
Shipping LabelTwo options: 1) URL: Enter web address for shipping label.  2) Procedure: Use a custom Procedure to generate shipping label.
Scanned Docs URLEnter the location where scanned documents are stored. (Installed customers only.)
Invoice Database File(Button)For customers that used Microsoft Access so they can continue to have access to historical data.
Reports Database File(Button)For customers that used Microsoft Access so they can continue to have access to historical data.
Server Postal CodePostal code where the database server is physically located.
Maximum Attachment Size (MB) Allowed:Maximum size of a single file that can be uploaded into X Dispatch.  (Maximum file size can be set to as high as 255 MB)
X Tracking URLEnter URL for X Tracking.  This must be defined prior to using X Tracking.

Order

Field NameDescription
Left Click MappingHere you can set the mapping service used when you left click on an address in X Dispatch.
Right Click MappingHere you can set the mapping service used when you right click on an address in X Dispatch.
Calculation MethodHere you can set the program you want used when "calculating" the distance for an order.
Mile FactorThe distance on an order will be multiplied by the amount entered in this field. This is primarily used when the distance calculation method is done as a straight line from point A to point B as it is when using Great Circle.
Use Shortest Distance (Check Box)This will use Microsoft Bing Maps shortest distance option when calculating routes. With this option enabled Bing will calculate the shortest route rather than the fastest route.
Round distances if less thanThis will round the distance on an order Up, Down, Don't Round, or Off.
CityThis is the "Default City" when taking a new address.
StateThis is the "Default State" when taking a new address.
Display Warning....This will allow you to specify how long an order can be open on the dispatch screen before the user is prompted that the order is still open, enter 0 to disable the warning.
User FieldsHere you can specify the name that is displayed for each "User Field" on an order.
Pickup Wait Time ItemThe item selected will be automatically added to the order's charges with the quantity set to the time, in minutes, between the At Origin and Picked Up Status.
Pickup Threshold (Minutes)You can set the length of time before the pickup wait time item is added to the order. An example being you allow for 15 minutes of waiting time before charging the customer for waiting time.
Delivery Wait Time ItemThe item selected will be automatically added to the order's charges with the quantity set to the time, in minutes, between the At Destination and Delivered Status.
Delivery Threshold(Minutes)You can set the length of time before the delivery wait time item is added to the order. Example being you allow for 15 minutes of waiting time before charging the customer any additional waiting time after the 15 minutes will be added to the order based on the item chart set up for the order type.

Accounting

Field NameDescription
Global GL Account (Peachtree)This must match the GL account you have set up in Peachtree.
(PayPal) Host serverThis should be set as payflowpro.paypal.com, this can be selected by using the drop down arrow.
Merchant partnerThis will be the Merchant partner you have set up with PayPal.
Vendor IDThis is the Vendor ID you have set up with PayPal (Contact PayPal for assistance with setting up an account).
PasswordThis is the password that goes with your Vendor ID.
Click Here to sign-up for PayPal.......(Link)This link will take you to the PayPal web site where you can get started setting up your account.

Dispatch

Field NameDescription
Default dispatch E-Mail addressWhen sending orders or messages to a driver, this is the return email address that is used when the driver replies to the message or updates an order using the Q codes, if there are no email addresses associated to that driver's fleet.
Dispatch refresh intervalThis is the interval that the dispatch board will automatically refresh at.
Ranked order refresh intervalThis is the automatic refresh interval that is used when you are ranking drivers for orders.
Enforce capabilities when dispatchingThis will look at the capabilities that a driver has. If the order requires a capability that a driver does not have, it will keep you from dispatching the order to that driver. You will be prompted with a message that lists the capabilities that the driver needs for this order.
Enforce capabilities when rankingThis will take in to account the drivers capabilities when ranking the drivers for an order.
Enforce critical datesThese are dates that are stored in Human Resources that can refer to items such as drivers license, insurance, or immigration expirations and in Vehicles for items such as registration and insurance. If you choose "Enforce" the dispatcher will not be able to dispatch the driver or vehicle if one or more of the items are expired. If you choose "Warn" the system will prompt the dispatcher if they would like to dispatch the driver or vehicle despite the expiration. If you choose "Ignore" the expiration dates are not monitored by X Dispatch.
Enable & Track "Received At Dock" (Check Box)

Checking this box enables another status tracking option called Received at Dock. This can be found under order status on the order form (Discussed later).

Enable Advance Threading (Check Box)This option allows a dispatch board with thousands of orders on it to refresh faster. There is a drawback of using this option though because it can cause the dispatch board to crash frequently. It is not recommended that customers turn this on unless they are having refresh issues with the dispatch board due to the number of orders on the dispatch board.

Reports

Field NameDescription

Settlement Caption

When running settlements, the caption entered here will display at the top of the settlement.

Web Links

Links to websites that host information about using CSS.

X Internet

Field NameDescription
Display null Pickup time asIf this option is not checked, the "Picked Up" status will not be displayed on the order tracking page in X Internet until the order has been marked as picked up in X Dispatch. If this option is checked, the "Picked Up" status in X Internet will always be displayed on the order tracking page with the caption set here. Once the order has been marked as picked up in X Dispatch, the caption in X Internet will be replaced with the actual pickup date/time.
Display null Delivery time asIf this option is not checked, the "Delivered" status will not be displayed on the order tracking page in X Internet until the order has been marked as delivered in X Dispatch. If this option is checked, the "Delivered" status in X Internet will always be displayed on the order tracking page with the caption set here. Once the order has been marked as delivered in X Dispatch, the caption in X Internet will be replaced with the actual delivery date/time.
Display addressesChecking this box allows customer to see both pickup and delivery addresses for the order they are tracking in X Internet.
Display total chargesChecking this box allows customer to see "Total Charges" for the order they are tracking through X Internet.
Date Display FormatFormat that data and time will display in when logged in to your X Internet web site. There is a drop down list of the available options.
Origin remarks captionUse this field to customize the X Internet origin remarks caption.
Destination remarks captionUse this field to customize the X Internet destination remarks caption.
Origin remarks descriptionAdd additional text that displays above the X Internet origin remarks to assist customers placing an order.
Destination remarks descriptionAdd additional text that displays above the X Internet destination remarks to assist customers placing an order.
Display delivery release asIf delivery release is checked during order entry, the text defined in this field is automatically added to order's destination comments.
Require pieces w/ defaultChecking this box will require your internet users to enter in a piece count when placing orders through X Internet. You can have this field in X Internet default to the specified value you enter here.
Require weight w/ defaultChecking this box will require your internet users to enter in a weight when placing orders through X Internet. You can have this field in X Internet default to the specified value you enter here.
Enforce address validationThis will require the internet user to enter in an address that can be validated, if the user enters in an address that cannot validate they will not be able to place the order.
Allow orders to be entered where the destination zip is not in the zone tableThis will allow the order to be placed even if the destination zip code is not in the zones table.
Allow viewing of invoices onlineThis will allow your internet users to view their specific invoices through X Internet.
Maximum Attachment Size (MB) AllowedThis is the maximum size of a single file that can be uploaded into X Internet.  (The maximum file size can be set to as high as 255 MB)
Force HTTPS RedirectAvailable in v11.2.8.  Redirects all X Internet traffic to the secure SSL URL for X Internet instead of "HTTP".

Misc

Field NameDescription
Display null Pickup time asIf this option is not checked, the "Picked Up" status will not be displayed on the order tracking page in X Internet until the order has been marked as picked up in X Dispatch. If this option is checked, the "Picked Up" status in X Internet will always be displayed on the order tracking page with the caption set here. Once the order has been marked as picked up in X Dispatch, the caption in X Internet will be replaced with the actual pickup date/time.
Display null Delivery time asIf this option is not checked, the "Delivered" status will not be displayed on the order tracking page in X Internet until the order has been marked as delivered in X Dispatch. If this option is checked, the "Delivered" status in X Internet will always be displayed on the order tracking page with the caption set here. Once the order has been marked as delivered in X Dispatch, the caption in X Internet will be replaced with the actual delivery date/time.
Display addressesChecking this box allows customer to see both pickup and delivery addresses for the order they are tracking in X Internet.
Display total chargesChecking this box allows customer to see "Total Charges" for the order they are tracking through X Internet.
Date Display FormatFormat that data and time will display in when logged in to your X Internet web site. There is a drop down list of the available options.
Origin remarks captionUse this field to customize the X Internet origin remarks caption.
Destination remarks captionUse this field to customize the X Internet destination remarks caption.
Origin remarks descriptionAdd additional text that displays above the X Internet origin remarks to assist customers placing an order.
Destination remarks descriptionAdd additional text that displays above the X Internet destination remarks to assist customers placing an order.
Display delivery release asIf delivery release is checked during order entry, the text defined in this field is automatically added to order's destination comments.
Require pieces w/ defaultChecking this box will require your internet users to enter in a piece count when placing orders through X Internet. You can have this field in X Internet default to the specified value you enter here.
Require weight w/ defaultChecking this box will require your internet users to enter in a weight when placing orders through X Internet. You can have this field in X Internet default to the specified value you enter here.
Enforce address validationThis will require the internet user to enter in an address that can be validated, if the user enters in an address that cannot validate they will not be able to place the order.
Allow orders to be entered where the destination zip is not in the zone tableThis will allow the order to be placed even if the destination zip code is not in the zones table.
Allow viewing of invoices onlineThis will allow your internet users to view their specific invoices through X Internet.
Maximum Attachment Size (MB) AllowedThis is the maximum size of a single file that can be uploaded into X Internet.  (The maximum file size can be set to as high as 255 MB)
Force HTTPS RedirectAvailable in v11.2.8.  Redirects all X Internet traffic to the secure SSL URL for X Internet instead of "HTTP".

X Route

Field NameDescription
WorkersWhen checked, enables tracking of "Human Resources" changes.
CustomersWhen checked, enables tracking of "Customers" changes.
OrdersWhen checked, enables tracking of order changes.
Drivers Assigned to OrdersWhen checked, enables tracking of drivers assigned to orders.
Order ChargesWhen checked, enables tracking of order "Charges" tab changes.
Order NotesWhen checked, enables tracking of order "Notes" tab changes.
Recurring OrdersWhen checked, enables tracking of recurring order changes.
Order StatusesWhen checked, enables tracking of status of orders via "Audit Trail" button.
Order User DataWhen checked, enables tracking of "User Data Field" changes.
Contract StopsWhen checked, enables tracking of X Route "Contract Stop" changes.
Route ContractsWhen checked, enables tracking of X Route "Contracts."
DriversWhen checked, enables tracking of "Drivers" changes.

Audit

Field NameDescription
WorkersWhen checked, enables tracking of "Human Resources" changes.
CustomersWhen checked, enables tracking of "Customers" changes.
OrdersWhen checked, enables tracking of order changes.
Drivers Assigned to OrdersWhen checked, enables tracking of drivers assigned to orders.
Order ChargesWhen checked, enables tracking of order "Charges" tab changes.
Order NotesWhen checked, enables tracking of order "Notes" tab changes.
Recurring OrdersWhen checked, enables tracking of recurring order changes.
Order StatusesWhen checked, enables tracking of status of orders via "Audit Trail" button.
Order User DataWhen checked, enables tracking of "User Data Field" changes.
Contract StopsWhen checked, enables tracking of X Route "Contract Stop" changes.
Route ContractsWhen checked, enables tracking of X Route "Contracts."
DriversWhen checked, enables tracking of "Drivers" changes.

Pathfinder-XML

Field NameDescription

Company ID

Company ID provided by Pathfinder.

User Name

User Name for login to Pathfinder services.

Password

Password for login to Pathfinder services.

Search Radius to Find Closest Airport

Input of number of default miles to closest airport.

HR

Field NameDescription
Field Name

These are all user Definable fields, here you can change the name displayed for the "Employee/User Data" tab of your human resources.

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