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This page is for the Operations App. For the Desktop Classic Operations App please see Geofencing (Classic Operations App). |
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Geofencing in the Operations App allows users to set a geofence radius in miles for drivers, customers, order types, business units, or globally, that can raise an alert to the driver and attach status codes to the order or stop to indicate the status update occurred outside of the geofence. See Nextstop 3 Geofencing for more information on how geofencing works in Nextstop.
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Field Name | Description |
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Type |
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ID | Geofencing ID that is auto-assigned. |
Type ID | ID number for the corresponding "Type". Not available if the "Type" is set to "Global". |
Type Name | Name associated with type and ID. |
Geofence Radius (miles) | Distance in miles allowed before geofencing alerts and status codes are enabled. Fractions of miles are accepted values (0.5, 0.25, etc.). |
Cached GPS Grace Time (Minutes) | Grace time in minutes that GPS data will be cached. The default value is 0. Max time allowed is 60 minutes. See How to Set Up a GPS Grace Time for Nextstop 3. |
Priority | Priority level when there are overlapping criteria. If 2 priority values are the same, the lowest "Geofence Radius (miles)" value will be used. Example: Different Priority A driver is picking up an order for a customer, and two different Geofencing configurations apply. The applicable settings differ in "Geofence Radius (miles)" and "Priority". Since the customer has "Priority" set to 2 and the driver a "Priority" of 1, the "Geofence Radius (miles)" set for the driver will be used. Example: Same Priority A driver is picking up an order for a customer and multiple different Geofencing settings apply, with differing "Geofence Radius (miles)" and the same "Priority" level. Since the customer "Geofence Radius (miles)" is set to "5" and the driver has it set to "1", the "Geofence Radius (miles)" set for the driver will be used. |
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This part is done in the Desktop Classic Operations App. |
From the Desktop Classic Operations App, go to Maintenance > Customers.
Select the customer(s) who will be using geofencing.
Click the Status Code tab.
Check "Outside Geofence".
Click the Save button.
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