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This content may be outdated as newer versions of our Driver App (Nextstop 3) are available. See Driver App (formerly Nextstop 3) for current documentation.

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When visual proof of delivery is not required, the option to add a visual proof of delivery still exists on the completion screen of Delivery stop types in Nextstop.

  1. In X Dispatch go to Maintenance > Mobile Option Sets.

  2. Select the mobile option set for the driver(s) you would like to require visual proof of delivery.

  3. Under Stops Workflow, check the box for Require Visual Proof of Delivery.

  4. Optional. Under ScanningForce camera use during specific events check the box for Visual Proof of Delivery to only allow the driver to use their camera when providing proof of delivery.

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Require Visual Proof of Delivery for Specific Customers Only

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When visual proof of delivery is not required, the option to add a visual proof of delivery still exists on the completion screen of Delivery stop types in Nextstop.

  1. In X Dispatch go to Maintenance > Customers.

  2. Select the customer you would like to require the driver to provide visual proof of delivery for all orders and route stops.

  3. In the Orders tab, check the box for VPOD Required.

  4. Optional. Check the box for Camera Required to only allow the driver to use their camera when providing visual proof of delivery.

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