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This article covers the functionality of the Login Form of the Cloud Client. 

Login

The login screen is the first screen you are presented with upon opening the Cloud Client. It is where you are able to enter your account credentials and authenticate with the Cloud Environment. Also, if it is the first time logging in with your user account, you are also asked to register your Cloud User Account with CXT Software.

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Fields

Field
NameDescription

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UsernameEnter the Username of your Cloud
User Account
user account here. It will always be in the following format: "Name-####". The four digit number after the dash signifies the
for
four digit Customer ID of your company with CXT Software.
If you do not provide a username, or enter it in an improper format, you will be notified when you try to login to the X Dispatch Cloud Client.
The following characters are not allowed in this text box: [ ; ' " ] 

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PasswordEnter the Password of your Cloud
User Account
user account here.
It
The password will be
masked
hidden to prevent others from being able to view your password.
If you do not enter a password, you will be notified when you try to log in.
The following characters are not allowed in this text box: [ ; ' " ]
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Remember Me

Check this box if you want the Cloud Client to remember your Username and Password the next time you launch

the application. This confers the advantage of being able to login to

the application

even if it unable to contact the authentication serviceButtonLabelDescription

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LoginAfter entering your Username and Password, click this button to begin the login process.

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CancelClick this button to cancel the Login to

. These values are stored encrypted for your privacy and security. Note, however, that anybody that is able to access your computer while your account is logged in could then login to the Cloud Client. 

Buttons


Show OptionsClick Show Options to access the Clear Cache option.
Clear CacheClick to clear temp files/cache when logging into the Cloud Client. This
has the result of closing the Cloud Client
deletes the local files in C:\Users\...\AppData\Local\Apps\2.0\.

Registration

If this is the first time you are logging into the Cloud Client with your Cloud User Accountuser account, you will be presented with the New User Registration Form form after successfully authenticating your account. You will be asked for your First Name, Last Name, Phone Number, and Email Address. At that point you can then Submit your information and login to the Cloud Application. Registration is only required once per Cloud User Account.

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Fields

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 address. The following characters are not allowed in

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the First Name or Last Name fields: [ ; ' " ]

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. Registration is only required once per Cloud user account. 

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