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  1. Go to Maintenance > Customers.

  2. Double-click on a customer you would like to invoice.

  3. Click on the Accounting tab.

  4. Under Billing Contact, enter the E-mail address where invoices should be sent.

  5. Check the box in front of Email invoice detail format and choose the format.

    • Data spreadsheet will attach a spreadsheet containing the invoice information.

    • Use print format will attach a .pdf version of the invoice selected in the Print invoice detail format field.

    • Use custom invoice export (available only if you have custom formats on your system) allows you to choose from a list of export options to attach. 

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Email Invoices on The Batch Level

  1. Go to Action > Invoices > Invoice Center.

  2. Expand the Batches section by clicking on the + sign in front of "Batches".

  3. Right-click on the billing cycle/invoice batch you would like to email.

  4. Select Email Invoice(s).

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Email a Single Invoice

From the Customer Record

  1. Go to Maintenance > Customers.

  2. Double-click on a customer you would like to invoice.

  3. Click on the Invoices tab.

  4. Right-click on the invoice you would like to email.

  5. Select Email Invoice.

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From the Invoice Center

Info

If an E-mail has not been set up in the Accounting tab of the customer record, you will be prompted to enter an email before emailing a single invoice.

  1. Go to Action > Invoices > Invoice Center.

  2. Expand the Single Invoices section by clicking on the + sign in front of "Single Invoices".

  3. Right-click on the invoice you'd like to email.

  4. Select Email Invoice(s).

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CXTU Courses/Lessons

  • On-Boarding Training: Invoicing

  • Orders Course: Invoicing