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Table of Contents

Customer types do not have any default values so you can customize this for your business. Examples include "Legal", "Medical" or "Retail" and can be used to group together customers for custom reporting. See How to download more Finds to your system for  for more information.

Customer types are set up in Maintenance  > Customer Types.Image Removed

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Field Name

Description

Customer Type ID

Unique numerical ID for customer type.

Customer Type

Description of customer type.

How to Add a Customer Type

  1. Go to Maintenance

     

     > Customer Types.

  2. Scroll to the bottom of the list of customer types and add the new customer type in the empty row. 

  3. Click the save icon Image Modified

     in

     in the toolbar.

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How to Edit a Customer Type

Note

This will also update any customer record that uses this customer type.

Changing the the Customer Type ID will  will break the link in any customer record using that type, and the customer type will no longer show up on  on the customer record.

  1. Go to Maintenance

     

     > Customer Types.

  2. Edit the field(s) you would like to edit. 

  3. Click the save icon Image Modified

     in

     in the toolbar. 

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How to Delete a Customer Type

  1. Go to Maintenance

     

     > Customer Types.

  2. Click on the box to the left of

    the 

    the Customer Type ID

     you

     you would like to delete, the row will be highlighted blue.

  3. Click the delete icon Image Modified

     in

     in the toolbar or press the delete button.

  4. Click the save icon Image Modified

     in

     in the toolbar.

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Customer Types in the Customer Record

There is

...

Customer Type field in the customer record General

...

 tab. Use the drop-down to select from your customer types.

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User Permissions for Customer Types

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Giving Customer Type User Permissions

  1. Go to Maintenance

     > Users

     > Users.

  2. Select a user by double-clicking on the User ID

  3. Click the +

     next

     next to the checkbox for Maintenance Functions.

  4. Click the +

     next

     next to the checkbox for Customer Types.

  5. Check the box for Customer Types

     and

     and/or Edit Customer Types

...

Removing Customer Type Permissions

Follow the steps above to uncheck the boxes.

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CXTU Courses/Lessons

  • CSR Role Training: Customer Record

  • Accounting Role Training - Customer Record

  • Administrator Role Training - Customer Record

  • On-Boarding Training: Customers