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For X Dispatch 18.1 or newer. See here for older versions.This page is for the Classic Operations App. For the Operations App please see Business Units.

Table of Contents
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Business units are applied to billable or payable records in X Dispatch, for accounting purposes (see Business Units Accounting Features) and for visibility separation inside X Dispatch (see Select Business Units). For more details on the usage and application of business units see Using Business Units.Image Removed

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businessUnitFieldDescriptions
businessUnitFieldDescriptions

Field Name

Description

Business Unit ID

BusinessUnitID

Unique numerical ID for business unit.

Description

Description of business unit.

GL Prefix

GLPrefix

Text added to the beginning of a line item's GL Code during the export of invoices. Used to differentiate accounts in an accounting package.

Example: If an item is set to a GL Code of 'Sales', and the customer is set to a Business Unit with

a 

GLPrefix

 of

 of 'PHX-', the line item's GL Code would be exported as 'PHX-Sales'.

GL Suffix

GLSuffix

Text added to end of a line item's GL Code during the export of the invoices. Used to differentiate accounts in an accounting package.

Example: If an item is set to a GL Code of 'Sales', and the customer is set to a Business Unit with

a 

GLSuffix

 of

 of '-TUC', the line item's GL Code would be exported as 'Sales-TUC'.

AR Account

ARAccount

Name of the Accounts Receivable account in the accounting package used to import invoice data.

GL Class Prefix

GLClassPrefix

Text added to the beginning of a line item's classification during the export of invoice data.  Used to classify revenue in an accounting package.

Note

If the GL Code has a classification set in Maintenance > GL Accounts, this value will be added to the beginning of the "Class" value during the export of invoice data.  See GL Accounts (

Desktop

Classic Operations App).

GL Class Suffix

GLClassSuffix

Text added to the end of the item's classification during the export of invoice data.  Used to classify revenue in an accounting package.

Note

If the GL Code has a classification set in Maintenance > GL Accounts, this value will be added to the end of the "Class" value during the export of invoice data.  See GL Accounts (

Desktop

Classic Operations App).

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How to Add a Business Unit

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  1. Go to Maintenance > Business Units.

  • Click the Image Removed button.
  • Alternate Steps

    1. Click the arrow next to the New button, or press Alt + N keys. 
    2. Select Business Unit.

    Image Removed

    1. Scroll to the bottom of the list of business units and add the new business unit in the empty row.

    2. Click the save icon Image Added in the toolbar.

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    How to Edit a Business Unit

    1. Go to Maintenance > Business Units.

    ...

    1. Edit the field(s) you would like to

    ...

    1. edit. 

    2. Click the save icon Image Added in the toolbar. 

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    How to Delete a Business Unit

    ...

    Click the Image Removed button. 

    Note

    A business unit cannot be deleted if it is associated with another record (e.g. customer, human resource, etc.), or below error message will be received.Image Removed.

    1. Go to Maintenance > Business Units.

    2. Select the business unit you would like to delete by clicking on the grey box to the left of the BusinessUnitID column, the row will be highlighted blue.

    3. Click the delete icon Image Added in the toolbar or press the delete button.

    4. Click the save icon Image Added in the toolbar.

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    Section Functions

    Insert excerptNext Dispatch Section FeaturesNext Dispatch Section FeaturesnopaneltrueBack to top.

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    CXTU Courses/Lessons

    • CSR Role Training: Business Units