Versions Compared

Old Version 9

changes.mady.by.user Michelle Cabaya

Saved on

compared with

New Version Current

changes.mady.by.user Michelle Cabaya

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Go to Action in the main menu and select Edit Broadcast Messages...

  2. Select the type of broadcast message you would like to add. 

    Image RemovedImage Added

  3. Click Add.

  4. Enter your message and click OK. 

    • For X Dispatch and X Internet messages

      Image RemovedImage Added

    • For Client Portal messages

      Image RemovedImage Added

How to Edit a Broadcast Message

...

Anchor
ClientPortalMessage
ClientPortalMessage
Broadcast Messages Form for the Client Portal

...

Field Name

Description

Editing Text

Message to be displayed in the Client Portal.

Tip

Quick Tip: You can display clickable URL links, phone numbers, and/or email addresses.

  • URL links must have common URL identifiers such as https:// or HTTP:// or .com, .net, .org, etc.

  • Phone numbers must have tel: before the phone number. For example, tel:602-555-5555 will be displayed as 602-555-5555.

  • Email addresses must have common email identifiers such as @ and .com, .net, org, etc. combinations.

Users clicking on these links must have a phone or email client on their device.

Message Type

The selected type of message to be displayed.

  • Information Message - The message will be displayed in a light blue banner and displayed third if multiple

messaged

  • messages are

enterd

  • entered. This is the default selection.

  • Warning Message - The message will be displayed in an orange banner and displayed second if multiple

messaged

  • messages are

enterd

  • entered.

  • Critical Message - The message will be displayed in a red banner and displayed first if multiple

messaged

  • messages are

enterd

  • entered.

Always Display Message

When checked, Client Portal users will not be able to close the broadcast message. The message will remain displayed until the message has been deleted.

When unchecked, Client Portal users will be able to close and remove the message from view during the log in session.

Broadcast Messages in the Classic Operations App

...