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Geofencing allows users to set a geofence radius in miles for drivers, customers, order types, business units, or globally, that can raise an alert to the driver and attach status codes to the order or stop to indicate the status update occurred outside of the geofence. See Nextstop 2 Geofencing or Nextstop 3 Driver App Geofencing for more information on how geofencing works in Nextstop.

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FieldDescription
IDGeofencing ID that is auto-assigned.
Type
  • Driver
  • Customer
  • Order Type
  • Business Unit
  • Global
Type ID

ID number for the corresponding "Type". Not available if the "Type" is set to "Global".

Type Name 

Name associated with type and ID.

Geofence Radius (miles) Distance in miles allowed before geofencing alerts and status codes are enabled.  Fractions of miles are accepted values (0.5, 0.25, etc.).
Cached GPS Grace Time (Minutes)

Grace time in minutes that GPS data will be cached. The default value is 0. Max time allowed is 60 minutes. See How to Set Up a GPS Grace Time for Nextstop 2 or How to Set Up a GPS Grace Time for Nextstop 3the Driver App.

Info

Requires X Dispatch 18.1 or newer.


Priority

Priority level when there are overlapping criteria. If 2 priority values are the same, the lowest "Geofence Radius (miles)" value will be used.

Example: Different Priority

A driver is picking up an order for a customer, and two different Geofencing configurations apply.  The applicable settings differ in "Geofence Radius (miles)" and "Priority". Since the driver has "Priority" set to 1 and the customer a "Priority" of 2, the "Geofence Radius (miles)" set for the driver will be used.

Example: Same Priority

A driver is picking up an order for a customer and multiple different Geofencing settings apply, with differing "Geofence Radius (miles)" and the same "Priority" level. Since the driver "Geofence Radius (miles)" is set to "1" and the customer has it set to "5", the "Geofence Radius (miles)" set for the driver will be used.

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  1. Go to Maintenance > Geofencing.
  2. Click the geofencing rule you would like to edit or click the action menu at the end of the row and select Edit.

    Tip
    titleQuick Tip

    You can open 2 edit forms by selecting the checkboxes of the geofencing rules and clicking the edit pencil icon in the top right.


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Geofencing uses the "Outside Geofence" status code. See Status Codes (Classic Operations App) for more information. 

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Nextstop 3 Driver App GeofencingNextstop 3
Driver App Geofencing
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"Outside Geofence" in Rapidship

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CXTU Courses/Lessons

  • Dispatcher Role Training: Drivers and Mobile App

  • Drivers & Mobile App: Geofencing
  • On-Boarding Training: Customer Notifications Driver App