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The Client Portal punch-through URL is used to pass tracking information to a user so that the user does not need to search the website for the information.  This can be used in places such as emails sent to the client.

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Replace green text below with your applicable values.

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  • Replace URL with the Client Portal URL. For Cloud customers, the  The default Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers Customers who do not know their URL can contact technical support.

  • Replace TRACKING ID/REFERENCE/BARCODE with the tracking ID or reference1 value, or parcel barcode. 

Expand
titleTrack order URL with authentication
Warning

Not recommended. Using this authenticated punch-through URL will expose the user's username and password.

Special characters such as a "$" in the userId or password will break the link.

URL/#/track-order;userId=SAMPLEUSERID;password=SAMPLEPASSWORD;type=inet;trackingId=TRACKING ID/REFERENCE/BARCODE

  • Replace the SAMPLEUSERID and SAMPLEPASSWORD values with valid login credentials for an Internet User who has access to can track orders for the customer.

...

  • Replace URL with the Client Portal URL. For Cloud customers, the  The default Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers Customers who do not know their URL can contact technical support.

...

  • Replace URL with the Client Portal URL. For Cloud customers, the  The default Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers Customers who do not know their URL can contact technical support.

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