You can add a parcel shortage warning before completion of a stop in Nextstop. This helps to ensure drivers receive a notification on their mobile device if they did not scan all expected parcels for a stop.
In Mobile Option Sets or the Mobile Options tab of a driver record, enable the "Parcel Shortage Alert". See Mobile Option Sets or Drivers.
In Mobile Option Sets or Mobile Users, enable the "Parcel Shortage Alert". See Mobile Option Sets (Classic Operations App) or Mobile Users.
When a driver is trying to complete a stop with shortages, an audible alert and a pop-up alert will appear.