You can include a signature, Visual Proof of Delivery (VPOD), and attachments (such as driver photos or files attached to a shipment) as a zip file for all available attachments in your message formats. This will allow your customers to receive all attachment data without having to log into the Client Portal.
Instructions
Create a step-by-step guide:
Go to Maintenance > Message Formats.
Edit or create a new message format you would like to add the VPOD, signature, and/or attachments to or add a new message format. See Message Formats (Classic Operations App) or message formats.
Click the Format tab.
In the Message Format add [VPOD] for VPOD, [Signature] for Signature, and/or [Attachments] for a zipped file of all the attachments of the order or stop.
When using [Attachments], a zip file will be created for any attachment, even if it is just 1 file unless it is only a signature or SQL output.
When using [Attachments], a zip file will be created for any attachment, even if it is just 1 file unless it is only a signature or SQL output.
Example Email
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