For X Dispatch 19.1 or newer.

Holidays can be set up to charge extra on the base rate or offer only specific order types on specified holiday dates.

To manage holidays go to Maintenance > Holidays.

Knowledge Base > Holidays (Classic Operations App) > holidays.png

Field Name

Description

Date

Date of the holiday.

Name

Name of the holiday.

Multiplier

The number that the holiday overtime of the order, set on the rate chart, is multiplied by if an order is scheduled on this holiday.

If this value is 0, no overtime will be added to the base rate.

Example

The Holiday Overtime is set to $25 on the base rate chart of the order and the Multiplier is set to 3.

Knowledge Base > Holidays (Classic Operations App) > holidayOvertimeBaseRateChart.png

This would add $75 to the Base Rate charge of an order placed on the holiday.

Open For Business

Always - Orders can be placed on this holiday and the cost of the order is affected by the Multiplier value.
Never - Orders cannot be placed on this holiday.
Follow Order Type - Orders can be placed depending on the order type's Hours of Operation tab setup. See Order Types - New / Edit Order Type.

^{Back to top.}

How to Add a Holiday

Go to Maintenance > Holidays.
Click the button.

Alternate Steps

Click the arrow next to the New button, or press Alt + N keys.
Select Holiday.

Knowledge Base > Holidays (Classic Operations App) > holidaysNewAlt.png

^{Back to top.}

How to Edit a Holiday

Go to Maintenance > Holidays.
Click the holiday you would like to edit or right-click the row and select Edit.
The right-click menu option Open in New Window will open the edit form in a window that can be moved around.

^{Back to top.}

How to Delete a Holiday

Go to Maintenance > Holidays.
Click the holiday you would like to delete.
Click the button.

^{Back to top.}

Section Functions

^{Back to top.}

Placing Orders on Holidays for Specific Order Types

To allow service on specified holidays for order types:

Go to Maintenance > Order Types.
Select the order type you would like to allow holiday service.
Go to the Hours of Operations tab.
Select "Service On Specified Holidays" in the X Dispatch section to allow orders to be entered in X Dispatch and/or in X Internet section to allow orders to be entered from your website.

If you do not want orders to have pickup/delivery times on a holiday, in the General tab set the Deliver field to "Today No Rollover".

Knowledge Base > Holidays (Classic Operations App) > orderTypeHolidaysGeneral.png

^{Back to top.}

Charge Extra For Holidays

Each order type assigned to a base rate chart has an option to add an additional fixed or percentage based overtime rate for orders completed on holidays.

Go to Maintenance > Rate Charts.
Expand the base rate chart you would like and select the order type.
In the Base Rate Header tab enter the rate, check the box to calculate as a percentage or leave unchecked to calculate as a dollar amount, and include a minimum rate if needed for orders completed on Holidays.

^{Back to top.}