For X Dispatch 18.1 or newer. See here for older versions.

Business units are applied to billable or payable records in X Dispatch, for accounting purposes (see Business Units Accounting Features) and for visibility separation inside X Dispatch (see Select Business Units). For more details on the usage and application of business units see Using Business Units.

Field NameDescription
Business Unit IDUnique numerical ID for business unit.
DescriptionDescription of business unit.
GL Prefix

Text added to the beginning of a line item's GL Code during the export of invoices. Used to differentiate accounts in an accounting package.

Example: If an item is set to a GL Code of 'Sales', and the customer is set to a Business Unit with a GLPrefix of 'PHX-', the line item's GL Code would be exported as 'PHX-Sales'.

GL Suffix

Text added to end of a line item's GL Code during the export of the invoices. Used to differentiate accounts in an accounting package.

Example: If an item is set to a GL Code of 'Sales', and the customer is set to a Business Unit with a GLSuffix of '-TUC', the line item's GL Code would be exported as 'Sales-TUC'.

AR AccountName of the Accounts Receivable account in the accounting package used to import invoice data.
GL Class Prefix

Text added to the beginning of a line item's classification during the export of invoice data.  Used to classify revenue in an accounting package.

If the GL Code has a classification set in Maintenance > GL Accounts, this value will be added to the beginning of the "Class" value during the export of invoice data.  See GL Accounts (Desktop Operations App).


GL Class Suffix

Text added to the end of the item's classification during the export of invoice data.  Used to classify revenue in an accounting package.

If the GL Code has a classification set in Maintenance > GL Accounts, this value will be added to the end of the "Class" value during the export of invoice data.  See GL Accounts (Desktop Operations App).


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How to Add a Business Unit


  1. Go to Maintenance > Business Units.
  2. Click the  button.

Alternate Steps

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Business Unit.

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How to Edit a Business Unit

  1. Go to Maintenance > Business Units.

  2. Click the business unit you would like to edit or right-click the row and select Edit.

    The right-click menu option Open in New Window will open the edit form in a window that can be moved around.


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How to Delete a Business Unit

  1. Go to Maintenance > Business Units.

  2. Click the business unit you would like to delete. 

  3. Click the  button. 


A business unit cannot be deleted if it is associated with another record (e.g. customer, human resource, etc.), or below error message will be received.

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Section Functions

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