Requires the “Single Sign-On (SSO)” permission. See Users. |
Enterprise single sign-on (SSO) can be set up for your clients to use their company’s SSO when logging into the Client Portal.
Quick Tips:
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This will be the template that will be used to create internet user records for new SSO users upon their first login with SSO.
Fill out the default internet user information you would like to use for the SSO users, making sure of the following:
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See Internet Users.
Submit information to a new SSO identity provider. From the Single Sign-On (SSO) section, click the Centralized SSO Config icon to view the information.
Common setup requires a new SAML application created with your SSO provider. When setting up the SAML Application you will need the following information that can be found in the Centralized SSO Config:
Assertion Consumer Service (ACS) URL
Entity ID
The SAML Application may also require a Target Application URL. This URL is: https://nnnn0.cxtsoftware.net/Rapidship/#/sso-relay (replacing the nnnn with your CXT Software account number).
You may also need to map the Login credentials. By default, some SSO providers default this to “Username”, however, we use the “Email Address” as the username. This setting to remap the attribute can be called anything depending on your SSO provider, but it is commonly located in a section named something similar to “Attribute Mapping” and the setting itself may be labeled “saml_subject”. Please contact your SSO provider’s support for specific information.
Go to Maintenance > Single Sign-On (SSO).
Click the + button in the top right.
It can take up to 5 minutes for newly added configs to take effect. |
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