The Client Portal punch-through URL is used to pass tracking information to a user so that the user does not need to search the website for the information.

Replace green text below with your applicable values.

Track Order URL

Use the URL format: URL/#/track-order;trackingId=TRACKING ID/REFERENCE/BARCODE

Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.
Replace TRACKING ID/REFERENCE/BARCODE with the tracking ID or reference1 value, or parcel barcode.

Not recommended. Using this authenticated punch-through URL will expose the user's username and password.

Special characters such as a "$" in the userId or password will break the link.

URL/#/track-order;userId=SAMPLEUSERID;password=SAMPLEPASSWORD;type=inet;trackingId=TRACKING ID/REFERENCE/BARCODE

Replace the SAMPLEUSERID and SAMPLEPASSWORD values with valid login credentials for an Internet User who has access to track orders for the customer.

Quick Tip

You can pass multiple tracking IDs or reference barcodes by entering a comma between each.

Example

URL/#/track-order;type=inet;trackingId=216038,216980

Attachment URL

You must be logged in to view the attachments. If you are not logged in you will be asked to log in before you can view the attachments.

Use the following format to display on demand or routed attachments.

On Demand

Use the URL format: URL/#/attachments/[OrderID]/onDemand;type=inet

Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.

Quick Tip: To access a specific on demand order attachment page, replace [OrderID] with the order ID of the on demand order.

Not recommended. Using this authenticated punch-through URL will expose the user's username and password.

Special characters such as a "$" in the userId or password will break the link.

URL/#/attachments/[OrderID]/onDemand;userId=SAMPLEUSERID;password=SAMPLEPASSWORD;type=inet

Replace the SAMPLEUSERID and SAMPLEPASSWORD values with valid login credentials for an Internet User who has access to track orders for the customer.

Route Stop

Use the URL format: URL/#/attachments/[PKID]/routeStop;type=inet

Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.

Quick Tip: To access a specific route stop attachment page, replace [PKID] with the PKID of the route stop.

Not recommended. Using this authenticated punch-through URL will expose the user's username and password.

Special characters such as a "$" in the userId or password will break the link.

URL/#/attachments/[PKID]/routeStop;userId=SAMPLEUSERID;password=SAMPLEPASSWORD;type=inet

Replace the SAMPLEUSERID and SAMPLEPASSWORD values with valid login credentials for an Internet User who has access to track orders for the customer.