Driver App Manual
The driver user manual and how-to's can also be found here Driver App User Manual.
Quick Tip: Drivers will be logged out after 30 days of inactivity.
Getting Started
Requirements, recommendations, installation, and best practices. Read more...
Notifications are alerts of messages coming from the Operations App, new work, being checked in/out of the dispatch board, etc. They can be viewed by clicking the notification icon on the top right. Read more...
In the Driver App, pickup and delivery workflow starts with the Stops List. The Stops List displays each location that has active and complete pickups and/or deliveries.
APP UPDATE: The Driver App will now display stops scheduled for service on the current day (i.e., stops with time windows set for today) if the stop was posted within the past 7 days. If the stop was posted 8 or more days ago, the app will not automatically display these stops, regardless of their scheduled service date. In these cases, drivers will need to manually select the post date of the stop using additional date selection options.
Tap Receiving in the menu to view the Facilities page. The Facilities Near You list will display facilities, or depots, when the driver is within a 2 mile GPS range of the address of a facility, or depot, while the Other Facilities list displays depots further away. Facility, or depot, must be active to display in the list. Read more...