Global Options Settings

In the toolbar click the Options icon.
Go to the Orders tab to enter the Wait Time Items.
- The Pickup Wait Time Item is usually set to “Loading Time” and the Delivery Wait Time Item is usually set to “Waiting Time”.
- The Pickup Threshold (Minutes) is the number of minutes before applying the charge.

Item Rate Chart Set Up

Go to Maintenance > Rate Charts and select the item rate chart associated with the customer(s) you would like to apply the wait/loading times charges to.
Add the “Waiting Time” and/or “Loading Time” item(s).

Quick Tip: The Over value is usually set to the same number as the Pickup Threshold (Minutes). Changing this value will change the charge amount. See Item Rate Charts - New / Edit Item Rate Chart.

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