X Route - Dispatch

DriverID

Driver ID of driver assigned to the route. A blank DriverID means that there is no driver is assigned to the route.

RouteID

Alphanumeric route ID of the route. The "UNASSIGNED" route ID is a group active stops without an assigned route.

Description

Description of the route. This can only be edited in the route form. See Planning - New/Edit Route.

RO

Status of last route optimization. See Route Optimization.

• Green Checkmark: Route has been optimized.

• Yellow !: Warnings such as no possible solution or the end/begin time being incompatible.

• Red X: Cannot run optimization for the route.

FleetID

Fleet ID assigned to route upon creation of the route.  See Planning - New/Edit Route.

FleetName

Fleet name associated with Fleet ID assigned to the route. Fleet names can be edited in Maintenance > Fleets. See Fleets (Classic Operations App).

PostDate

Date the route was posted. See Post Recurring Orders or Routes.

StartTime

Start time set on the route form. It's used for reporting and display purposes only. 

• Red highlight:  The current time is past the Start time and the route has no completed stops. 

EndTime

End time set on the route form.  It's used for reporting and display purposes only.

• Red highlight:  Not all of the stops have been completed, the current time is past the Start time, and the End time is greater than the Start time, or if the route End time is more than 24 hours ago, the route is still active, and the End time is greater than the Start time. 

Stops

Total number of stops on route.

Completed

Total number of completed stops on route.

Status (Max)

Each field shows the number of late stops depending on the time evaluation (Max Time, Preferred Time or ETA Time). Ideally, all stops are delivered before the customer's preferred time, however, sometimes this isn't the case and the stop may not officially be considered late until delivery time exceeds maximum defined time.

These fields show three pieces of information:

1. Number: The number of late* stops.

2. Status:

   • On-Time: No stop on the route is late.

   • Late: One or more stops are late.*

3. Color: 

   • Green: All stops are on time.

   • Yellow: One or two stops are late, however, all other stops are on time.

   • Red: Three or more stops are late for Max or Preferred, and four or more stops are late for ETA.

* Late: A late stop is when the current time exceeds the time specified in parenthesis (Max, Preferred, or ETA) for stops on the route.

Status (Preferred)

Status (Min)

Status (ETA)

Total

Total number of parcels existing on completed stops for the route. This does not include parcel counts for expected parcels.

Over

Total number of parcels indicated as "Overages" on completed stops for the route (parcels not originally on the stop as expected).

Short

Total number of parcels indicated as "Short" on completed stops for the route (unscanned or undelivered parcels).

Exceptions

Total number of parcels indicated as "Exceptions" on completed stops for the route (driver or CSR adds "Exceptions" / status codes).

NextETAMax

Time difference in minutes between the current time and the next stop's ETA value supplied for the max field + the grace period for route stops in the route optimization settings. 

• Unhighlighted: ETA is more than 10 minutes before the Max time.

• Yellow highlight: ETA is between 0 to 10 minutes before the Max time.

• Red highlight: ETA is after the Max time.

NextETAPreferred

Time difference in minutes between the current time and the next stop's ETA value supplied for the preferred field in the route optimization settings.

• Unhighlighted: ETA is more than 10 minutes before the Preferred time.

• Yellow highlight: ETA is between 0 to 10 minutes before the Preferred time.

• Red highlight: ETA is after the Preferred time.

Early

Number of stops on the route that were completed early (before the preferred time).

• Green highlight: All stops are on time.

• Yellow highlight: One or two stops are late, however, all other stops are on time.

• Red highlight: Three or more stops are late.

Late

Number of stops completed after the Max time of the route stop.

• Green: All stops are on time.

• Yellow: One or two stops are late, however, all other stops are on time.

• Red: Three or more stops are late.

Driver Nickname

Nickname of the driver assigned to the route. See Drivers or Drivers (Classic Operations App).

PayLocked

Displays -1 if the driver pay for the route has been locked. See Set Driver Pay.

HHManifestComp

Number of route stops where the driver clicks on the stop in their manifest to open and complete it. 

HHActiveStopScan

Number of route stops where the driver scans the X-xxxx-Rxxxx barcode to open the stop and completes it.  The R barcode is found on the route manifest from the Dispatch Board.

HHContractStopScan

Number of route stops where the driver opens and PODs the stop by being on the route manifest and either scanning the L or C barcode related to the stop. The L barcode is the lookup barcode for the stop (X Mobile Secondary Lookup) and the C barcode is the contract stop barcode.

CSRComp

Number of route stops where an Operations App user manually completed the route stop.

XInternetComp

Number of route stops where the internet user marks the route stop as completed in the Driver Portal (through X Internet or Client Portal) manifest. 

Status Code

Number of status codes on a route.

Dispatch Or Remove Driver... (6)

Opens a form to dispatch or remove a driver from the route.

Edit...

Opens route manifest. See Route Manifest.

Activate All Stops

Activate any stops on the route that are currently deactivated.

Deactivate All Stops

Deactivate any stops on the route that are currently active.

View Parcels...

Opens parcel manifest. See Parcel Manifest.

Distribution Parcel Sort...

See Route Parcel Sort.

Depot Scan

See Dispatch - Depot Scan.

Select Date...

Select which postdate to view, from a calendar.

Filter Routes by Fleets (*)

Opens fleet selection window from which fleets can be checked. Dispatchers must be granted permissions to Fleets before they can be selected.

Set Driver Pay

See Set Driver Pay.

Optimize Route

Optimize the route using route optimization. See Route Optimization. 

Optimize Status

Displays the last time of optimization, status, and errors. 

Adjust Time Window

Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted. See Bulk Adjustments to Contract or Route Stop Time Windows.

Clone Route

Clone the route. You can choose whether or not to clone all route stops. Cloning does not include information such as parcels, completion times, PODs, etc.

Run Custom Procedure

Allows access to specific custom procedures, available from CXT Software custom services.

Save Layout

Saves current layout.  If adjustments are made to field sequence that need to be saved, use this feature.  When saving a layout the option exists to save the "Routes", "Drivers", or "Both" grids. Layouts may also be saved as a custom grid for later retrieval.

Reset Layout

Resets dispatch field layout to CXT Software standard layout.  The "Routes", "Drivers", or "Both" grids can be reset. 

Load Layouts

Restores a layout previously saved using the "Save Layout" function.

Show/Hide Route Fields

Adds or removes columns from routes grid.  Use the "Save Layout" function after selecting fields to save changes.

Find Route

Opens a window to search for a route ID.  If a matching route is found, the route will be highlighted.

Find Driver

Opens a window to search for a driver ID.  If a matching driver ID is found, the first route with the driver assigned will be highlighted

Find Parcel...

Opens a window to search for a parcel barcode.  If a matching parcel is found, another window will open to allow parcel edits and details (including all assigned route stops associated to the parcel).

Print All Manifests... (Ctl + P)

See Dispatch - Print Route Manifest.

Print Shown Manifests

Merge Group Values

Merges any cells to the left of the thick black bar, with the same value.

Show OSD

Enables the Over, Short, and Exception columns to display data.  See "Over" in the table above. 

Show ETA

Displays or hides the NextETAMax and NextETAPreferred columns.  See "NextETAMax" and "NextETAPreferred" in the table above.  

Show Status Code

Displays or hides the "Status Code" column. See "Status Code"  in the table above.

Show Completion Types

Displays or hides the HHManifestComp, HHActiveStopScan, HHContractStopScan, CSRComp, and XInternetComp columns. See "HHManifestComp", "HHActiveStopScan", "HHContractStopScan", "CSRComp", and "XInternetComp" in the table above.

Highlight After Dispatch

Where the highlight should be immediately after dispatch.

• Top Row - The UNASSIGNED route at the top.

• Last Dispatched Job - The route that was just dispatched.

Override Start Times

When checked the route start times for the dispatch board come from the preferred time of the stop with the lowest sequence number, when unchecked, start time is the time set on the route.

Override End Times

When checked the route end times for the dispatch board come from the preferred time of the stop with the highest sequence number, when unchecked, end time is the time set on the route.

Set ETA Speed...

Opens the "ETA Speed" form to enter an average speed to use when calculating the ETA.

Show All

Displays all the routes in the routes grid (including completed routes).

Alert on non-current date

When enabled, a yellow banner is present on any route manifests viewed from previous or future postdates.

Toggle Grid Orientation

Switches dispatch screen orientation between horizontal and vertical.