In X Dispatch > Maintenance > Internet Users, the Hide rates feature when enabled, removes the rate column for each Order Type on the Place Orders page of Rapidship Client and X Internet. When Hide rates is disabled (no check mark) the rates are displayed in both applications.
After a change is made in the Internet User form in X Dispatch, an internet user must close and relaunch Rapidship Client and/or X Internet for the change to take effect.
- In X Dispatch navigate to Maintenance > Internet Users and open a user record.
- In the Internet User form, select Hide rates from the Options section, located in the bottom left corner.
Select OK to save and close the form.
- Launch Rapidship Client or X Internet and once the Addresses and Service Type is selected, the rates column is removed from the form.
The images below show rates enabled and disabled in Rapidship Client and X Internet.