If you want to send an email to a Customer, navigate to X Dispatch > Customers, then right-click on the Customer and select Send Email from the menu. You can also bring up the Send Customer Email form by selecting the Customer and then go to Action > Customer > Send Email.

Field Name	Description
From	The email address defined in Options > Dispatch tab.
To	The customer contact to which to send the email. Type email address or select from list.
Subject	The subject of the email.
Body	The body of the email.
Send	Click to send the email.
Cancel	Click to discard the email and close the form.

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