Adjust Recurring Order Rates
- Michelle Cabaya (Unlicensed)
You can reach the "Adjust Recurring Order Rates" from the "Tools Menu" within "X Dispatch".
- Navigate to the "Tools Menu" bar at the top of "X Dispatch".
- Click "Adjust Recurring Order Rates" from the action context menu.
With ever-changing gas prices, it often becomes necessary to adjust your fuel surcharges. In X Dispatch, on-demand order fuel surcharges are calculated during the time of order entry. However, when fuel surcharge rates are adjusted, "Recurring Orders" are not automatically recalculated as there are many cases when you've negotiated special fuel rates for your customers pre-scheduled jobs. The following section outlines the process necessary to adjust the fuel surcharge for "Recurring Orders" in X Dispatch.
Once you've chosen the desired options, click the "Rate Orders" button to trigger the re-rate of the recurring orders. The following report will be displayed.
This report will display every detail of the recurring order. The most pertinent fields are "Old Price", "New Price", and "Price Change".
Fields
| Field Name | Description |
|---|---|
| Order Rate | Choose this option if you wish to re-rate orders. |
| Driver Pay | Choose this option if you would like to recalculate driver pay. |
| Base Rate | Check this box to re-rate the order base rate. |
| Items | Check this box to re-rate the order items. |
| Re-calculate Distance | Check this box to re-calculate distance. |
| Effective Date for Surcharges | Select the date for which the fuel surcharge rate should be applied. The customer's fuel surcharge on their Surcharge Rate Chart is set to a particular date range. The date selected on this form will determine which surcharge is applied during the re-rate calculation. |
| Allow changes to orders with Locked Rates | Check this box if you want to adjust the rates on orders that have locked charges |