Operations App is continuously updating and page layouts may differ. See here for other versions.

You must have the Drivers permission to view and the Edit Drivers permission to edit enabled. See Users (Classic Operations App).

The Drivers section in X Dispatch is where you can view, add, or edit driver records.

To view Drivers, go to Maintenance > Drivers.

In X Dispatch 18.0 or newer, the driver's "Device OS", "Device Model" and "Device OS Version" will be displayed.

How to Add a New Driver

Go to Maintenance > Drivers.
Click the New button in the toolbar.

Alternate steps:

Click the arrow next to the New button, or press Alt + N keys.
Select Driver, or press the R key.

How to Edit a Driver

Go to Maintenance > Drivers.
Double-click the driver you would like to edit.

How to Delete a Driver

Go to Maintenance > Drivers.
Double-click the driver you would like to delete.
Click the Delete button at the bottom of the form.

How to View the Driver Audit Log

To view changes that have been made to this driver record, click the Audit Trail button at the bottom of the driver form.

Driver Form

Field Name	Description
Driver ID	ID number.
Human Resource	Resource ID and name, or business name if available, for the human resource record associated with the driver. Use the Edit button to view or edit the human resource record. See Human Resources - New / Edit Human Resource. Only active human resource records within the business unit filter, if any, will be displayed.
Vehicle	Vehicle ID and description for the driver. Use the Edit button to view or edit the vehicle. See Vehicles (Classic Operations App).
Fleet	The driver's assigned fleet. See Fleets (Classic Operations App).
Default Comments	Text entered here will show in the "Comments" column on the dispatch board.
Performance	Performance score. See Driver Ranking Configuration.
Home Zip	Zip code for the driver's starting location.
Preferred End Time	The driver's preferred end time for the day.
Distance to Office	The distance between the office and where the driver starts each day.
Primary Email	For Nextstop or X Mobile notifications, the format XXXXXXXXXX@xmobile, where the "XXXXXXXX" is a unique 10 digit number. For X Dispatch 19.2 or older, the "XXXXXXXX" is the Driver ID with leading zeros. For example, if the Driver ID is 1234 then the Primary Email would be 0000001234@xmobile. For emails only, and not Nextstop or X Mobile notifications, the primary email address for the driver.
Primary Format	Primary message format that the driver is using when receiving orders and/or messages to their email or device. See Message Formats (Classic Operations App).
Secondary Email	Another email address in case there is an issue with the "Primary Email".
Secondary Format	Secondary message format that will be used with the "Secondary Email". See Message Formats (Classic Operations App).
Mobile Version	The version of Nextstop or X Mobile on the driver's device.
Labels	Requires X Dispatch 20.0 or newer. Label(s) to be used for reporting purposes. See Labels (Classic Operations App).
Nextstop Mobile Tab
Allow remote check in	Allow the driver to remotely check in to dispatch board for dispatching.
Allow remote check out	Allow the driver to remotely check out of dispatch board for dispatching. The driver will be able to remove themselves without any notification to the dispatcher.
Allow updates to pieces and weight fields	Requires X Dispatch 18.0 or newer. Allows drivers to manually update the order or stop-level pieces and weight fields in Nextstop.
Allow updates to pieces and weight from parcel scans	Requires X Dispatch 18.0 or newer. Allows the driver's parcel scans in Nextstop to update the order or stop-level pieces and weight fields based on the Global Options > Mobile tab permission. See Global Options.
X Mobile
Allow remote check in	Allow the driver to remotely check in to the dispatch board for dispatching.
Allow remote check out	Allow the driver to remotely check out of the dispatch board for dispatching. The driver will be able to remove themselves without any notification to the dispatcher.
Allow add/edit Accessorials	Allow the driver to add and edit accessorial items in X Mobile.

Enable Automatic Optimizations for Orders	Requires X Dispatch 17.0 or newer. Enables automatic re-optimization when a significant event is detected for a driver's on demand orders. See Route Optimization. This is a setting for on demand orders only. Routes/Route Stops are handled elsewhere.
Capabilities	Drivers capabilities of which items a driver is able to handle on an order. Use the "Add all" button to add all capabilities to the driver. Global options setting for capabilities under the "Dispatch" tab must be set to warn or enforce for this section to actively restrict orders based on these settings. See Global Options.
Web Access
Allow Web Access	Allow access to the web portal and Nextstop.
Password	Driver's password.
Verify Password	Verify the driver's password.
Allow Viewing of Manifests	Allow the driver to view manifests when logged in to the web portal.
Allow Driver Password Reset	Requires X Dispatch 21.0 or newer. Allow the driver to request a password reset link to be sent to the Primary driver's email address from Nextstop.

Email Password Reset	Requires 21.0 or newer. Click this button to email a password reset link to the driver's Secondary Email.
Audit Trail	View the audit trail to see changes made to the driver form.
Logout Driver	Requires X Dispatch 21.1 or newer. Remotely log out the driver from Nextstop.

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