How to Add or Delete a User for On Premise Installs

Owned by Michelle Cabaya
Last updated: Aug 15, 2023

If you are a Cloud customer, you will add a new permission set or template to create new X Dispatch users from the Cloud Client window under Resources. See How to Correctly Add or Delete a User Login from Your Account in Cloud Client.

Adding and Deleting X Dispatch users for on premise installs can be done in the Permissions section. See Users (Classic Operations App).

How to Add a New User

  1. Go to Maintenance > Users.
  2. Click the New button in the toolbar.

Alternate steps:

  1. Click the arrow next to the New button.
  2. Click Users.

Copy a User

  1. Go to Maintenance > Users.
  2. Right-click on the user, you would like to copy, the User ID will be highlighted in blue, and select Copy. 
  3. Enter a new unique user ID.  

How to Delete a User

  1. Go to Maintenance > Permissions.
  2. Right-click on the user you would like to delete and select Delete.

Alternate steps for X Dispatch 21.0:

  1. Click the checkbox to the left of the user's name that you'd like to delete or select multiple if needed.
  2. Click the red trashcan button to delete .