Application Suite Compatibility Requirements (Version 22.1 or Prior)

Owned by Michelle Cabaya
Last updated: Aug 30, 2022
3 min read

Configuring proper hardware, network, and computing environment is extremely important for a stable and reliable experience using CXT Software products. Please review the details below to ensure your computing resources meet minimum requirements.

Cloud Operations App

Cloud Client:
VersionOS/Software RequirementsMinimum Hardware Requirements
Cloud Client 4.0

  • Microsoft Windows 7 (SP1), 8, 10, 11

    As a best practice, we do not recommend using beta or "preview" versions

  • .NET Framework 4.5 with Service Pack 1 (link)
  • Intel® or AMD x86-x64
  • 20 MB available disk space
Cloud Client 3.4

Bandwith Considerations

A minimum of 128 Kbps bandwidth per remote session and business grade internet service with at least 10Mbs Up/Down is suggested for optimal performance.


On-Premise Operations App

Server
VersionRelease DateOS/Software RequirementsSQL RequirementsMinimum Hardware Requirements
22.0Q1 2022
  • Microsoft Windows Server 2016+
  • .NET Framework 4.7.2 (link)
  • Microsoft SQL Server 2017+
  • 2.5 GHz Intel® or AMD x86-x64 (Quad-core processor)
  • 8 GB RAM
  • 100 GB available disk space
  • 76,800 IOPS = (300MB/s)
  • RAID I
21.112/05/2021
21.004/12/2021
20.006/22/2020
  • Microsoft Windows Server 2012 R2+
  • .NET Framework 4.7.2 (link)
  • Microsoft SQL Server 2012+
19.201/06/2020
19.107/08/2019
19.003/11/2019
  • Microsoft Windows Server 2012 R2 / 2016
  • .NET Framework 4.5.2 with Service Pack 1 (link)
  • Microsoft SQL Server 2008 R2
18.111/10/2018
18.006/05/2018
17.112/05/2017
17.006/20/2017
  • Microsoft Windows Server 2008 R2
Workstation
22.0Q1 2022
  • Microsoft Windows 7 (SP1), 8, 10
  • .NET Framework 4.7.2 (link)
  • 2.0 GHz Intel® or AMD x86-x64 (Dual-core processor)
  • 4 GB RAM
  • 100 MB available disk space 
21.112/05/2021
21.004/12/2021
20.006/22/2020
19.201/06/2020
19.107/08/2019
19.003/11/2019
  • Microsoft Windows 7 (SP1), 8, 10
  • .NET Framework 4.5.2 with Service Pack 1 (link)
18.111/10/2018
18.006/25/2018
17.112/05/2017
17.006/20/2017

X Web Services/API (On-Premise)

On-Premise customers wanting to use X Web Services/API must have the following.

  • X Dispatch 18.0 or newer.
  • TLS 1.2
    • When calling the web services for CXT cloud customers (designated by a domain in the format <CXTID>0.cxtsoftware.net), the calling system must connect with TLS 1.2
    • TLS 1.2 is not supported on Windows 2008 R2 or below. The calling system can run Windows 7, 8.1 or 2012 or newer, all of which support TLS 1.2


Mobile & Remote Clients

Mobile applications and remote clients are compatible with both Cloud and On-Premise.

X Remote (Deprecated)
VersionOS/Software RequirementsMinimum Hardware Requirements
17.0
  • Microsoft Windows 7 (SP1), 8, 10
  • Intel® or AMD x86-x64
  • 20 MB available disk space
15.0
Rapidship Client (Deprecated)
2.2
  • Microsoft Windows Server 2008 R2 /2012 or newer
  • Intel® or AMD x86-x64
  • 20 MB available disk space
2.1
2.0
  • Microsoft Windows 7 (SP1), 8, 10
Driver App (formerly Nextstop 3)
VersionMinimum AndroidMinimum iOSMinimum X DispatchMinimum Hardware Requirements
3.4
  • 11+
  • X Dispatch 19.2
  • 100 MB available storage space
3.2
3.1
  • 8+
3.0
Nextstop 2 (Legacy)
VersionMinimum AndroidMinimum iOSMinimum X DispatchMinimum Hardware Requirements
2.7
  • 5+
  • 9+
  • X Dispatch 16.2 is the minimum version for functionality, but X Dispatch 17.1 is the minimum recommended version.
  • 100 MB available storage space
2.6
2.5
2.4
2.3
  • 4.4.4
  • 7
  • 60 MB available storage space
2.2
  • 4.1
2.1
X Mobile (Deprecated)
VersionMinimum/Maximum AndroidMinimum Windows MobileCompatible Devices
16.0
  • 2.1 - 6.0
  • 6.5
 Device List

Alcatel OneTouch Evolve 5020T
Alcatel Verizon Ellipsis
Asus Nexus 7 (Tablet)
Casio Commando
Cipher Labs CP45
Cipher Labs RS30
Honeywell CT 50
Honeywell Dolphin 6000
Honeywell Dolphin 70e Black
Honeywell Dolphin 7600 II
HTC Droid Incredible 2
HTC EVO Shift 4G
HTC Evo View 4G Tablet
HTC Fuze
HTC G2
HTC Inspire 4G
HTC My Touch 4G
HTC One V
HTC PPC 6700
HTC Tilt
HTC Tilt2
HTC Touch Pro
HTC Touch Pro2
HTC Trinity
HTC Wing
HTC Wizard
HTC XV6700
HTC XV6800
HTC XV6900
Intermec CN3
Intermec CN50
Intermec CN70
Intermec CS40
Kyocera Brigadier
Kyocera Duraforce
Kyocera Echo (SCP9300KIT)
Kyocera Rise (C5155)
Kyocera Torque
LG Enlighten (VS700)
LG Fathom (VS750)
LG G Pad 7
LG G Vista LG-VS880
LG G2X
LG Optimus S
LG Vortex (VS660)
Motorola Admiral (XT603)
Motorola Atrix 2 (MB865)
Motorola Droid
Motorola Droid 3
Motorola Droid 4
Motorola Droid Pro
Motorola Droid Razr HD
Motorola DROID RAZR M
Motorola Droid Razr Maxx HD
Motorola Droid X
Motorola Droid X2
Motorola ES400
Motorola ES400S
Motorola ET1 Enterprise Tablet
Motorola MC35
Motorola MC45
Motorola MC55
Motorola MC65
Motorola MC70
Motorola MC75
Motorola MC9097
Motorola Moto Q 9c
Motorola Razr (XT910)
Motorola TC55
Opticon H16A
Opticon H19A
Palm Treo Pro
Pantech Breakout (ADR8995VW)
Psion Teklogix Ikon
Psion Teklogix WorkAbout Pro G1
Psion Teklogix WorkAbout Pro G2
Samsung Epic 4G
Samsung Exhibit II 4G (SGH-T679)
Samsung Galaxy Grand Prime SM-G530W
Samsung GALAXY NEXUS (GT-19250)
Samsung Galaxy Note II (SPH-L900)
Samsung Galaxy S Blaze 4G (SGH-T769)
Samsung Galaxy S II Epic Touch 4G (SPH-D710)
Samsung Galaxy S4 - See
Samsung Galaxy S5
Samsung Galaxy S5 Sport
Samsung Galaxy SIII
Samsung Galaxy Tab (SCH-I800)
Samsung Galaxy Tab 2
Samsung Galaxy Tab 3
Samsung Galaxy Tab 4
Samsung Replenish (SPH-M580)
Samsung Rugby Pro (i547)
Samsung Rugby Smart (SGH-I837)
Samsung SCH-i760
Samsung SGH-i907 Epix
Samsung Stratosphere (SCH-I405)
Samsung Stratosphere 2
Samsung Transform (SPH-M920)
Sony Xperia M4 Aqua E2306
Viewsonic G Tablet

Important

X Mobile is still supported at this time, however, it is no longer being developed and we are not accepting new devices for compatibility testing. If X Mobile does not work on your devices you must use the Driver App (Nextstop 3).

Client Portal (formerly Rapidship)

Client Portal users require the current version, or one previous version, of the following available web browsers:

  • Chrome
  • Safari
  • Firefox
  • Edge
  • Opera