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Comment: Article update.

To view all of the Driver Pay Items that are being used to calculate the Driver Pay on an order, go to the Drivers tab and click on the Pay Amt button.

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The Driver Pay Items window will be displayed.

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Info

To view Driver Pay Items you must have the "View Driver Pay Amounts" permission, under X Dispatch Functions > Orders, enabled.

Driver Pay Items display the items used to calculate the Driver Pay on an order. 

To view Driver Pay Items go to the Drivers tab on an order and click in the Pay Amt column for the driver you would like to view the items for.

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Driver Pay Items

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Tip
titleQuick Tip

The Driver's Total Pay is displayed on the bottom left.


Field NameDescription
Item IDThe name of the Item being used to calculate the Driver Pay Amount item.Pay Amount
PayAmount

The amount being paid to the driver for

the 

the Item.

 
Note:  You can manually override the Driver Pay Amount if needed.  When doing so, the Comment will change to Manual User Override to show that the Pay Amount

  

Pay Explanation

The details showing the formula of how the driver pay for the item is calculated. If the Pay Explanation is "Manual User Override", the PayAmount was manually updated.

CommentThe details showing the formula of how the Driver Pay Amount is being calculated for the Item.
CancelClick to discard your changes and close the form.
OKClick to save your changes and close the form.

Click on the Comment of the Item to view the full details showing the formula of how the Driver Pay Amount is being calculated for the Item.

...

Click on the Pay Explanation to view the entire formula in the Driver Pay Details. 

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Tip
titleQuick Tip

When troubleshooting driver pay, note each of the percentages in the Driver Pay Details.


CreatedByThe user who assigned the driver to the order or the user that posted the recurring order. 
CreatedWhenThe date the order was created or posted. 
UpdatedBy

The last user to update the Pay Explanation. 

UpdatedWhenThat date and time the Pay Explanation was last updated. 

How to Manually Update the Amount of a Driver Pay Item

  1. Click on the PayAmount you would like to update.
  2. Enter the amount.
  3. Click OK.