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Info

For version 20.0.5 or newer you can place contactless orders by checking the Contactless Pickup/Delivery checkbox and enter Contactless Pickup/Delivery Instructions.

How to Place an Order

Tip
titleQuick Tip

When selecting a Schedule Later time for orders not in your current timezone, the timezone will be that of the selected address. 

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Detailed Ordering

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You can create a new order with information from recent orders in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

  1. Click the Create from Recent Orders button. If you do not see this button contact your carrier's customer support. 
  2. Click the menu icon  in the "Actions" column.
  3. Select an action

    • Create a Duplicate Order: Use the same origin and destination addresses in the new order, with the options to use the same order type, references, and billing groups.
    • Create a Round Trip: Reverse origin and destination addresses in the new order.
    • Create a Continuation: Use the destination address as the origin address for the new order.
    • Create Using Same Origin: Start a new order with the same origin address.
    • Create Using Same Destination: Start a new order with the same destination address. 

    • Add to Cart: Add a duplicate order to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option contact your carrier's customer support.

      Info

      Add to Cart requires version 19.2 or newer.


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How to Place From Recent Templates

You can create a new order from a template in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

  1. Click the Place from Recent Template button. If you do not see this button contact your carrier's customer support.
  2. Click the menu icon  in the "Actions" column of the template you would like to use.

    Tip
    titleQuick Tip

    Use the Search field to search for a template for templates not recently used.


  3. Select an action

    • Create Order: Create order from the template.
    • Add to Cart: Add an order created from the template to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option, contact your carrier's customer support.
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titleClick here for versions 19.1 or older...
  1. Click the Place from Recent Template button. If you do not see this button contact your carrier's customer support.
  2. Click the template you would like to use. 

    Tip
    titleQuick Tip

    Use the Search field to search for a template for templates not recently used.


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Using Parcel Specific Information

Using Parcel Specific Information allows the creation of generic parcels or the ability to enter barcodes. The Total Parcel Count and Total Parcel Weight will be deactivated when using this option. To use parcel specific information click the + Add Parcel button in the Order Information section.

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