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Comment: Updated with layout changes in XD 21.1.

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Info

Requires X Dispatch 18.0 or newer.

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To access Geofencing, go to Maintenance > Geofencing.

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geofenceFieldDescriptions
geofenceFieldDescriptions

FieldDescription
IDGeofencing ID that is auto-assigned.
Type
  • Driver
  • Customer
  • Order Type
  • Business Unit
  • Global
Type ID

ID number for the corresponding "Type". Not available if the "Type" is set to "Global".

Type Name 

Name associated with type and ID.

Geofence Radius (miles) Distance in miles allowed before geofencing alerts and status codes are enabled.  Fractions of miles are accepted values (0.5, 0.25, etc.).
Cached GPS Grace Time (Minutes)

Grace time in minutes that GPS data will be cached. The default value is 0. Max time allowed is 60 minutes. See How to Set Up a GPS Grace Time for Nextstop 2 or How to Set Up a GPS Grace Time for Nextstop 3.

Info

Requires X Dispatch 18.1 or newer.


Priority

Priority level when there are overlapping criteria. If 2 priority values are the same, the lowest "Geofence Radius (miles)" value will be used.

Example: Different Priority

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A driver is picking up an order for a customer, and two different Geofencing configurations apply.  The applicable settings differ in "Geofence Radius (miles)" and "Priority". Since the driver has "Priority" set to 1 and the customer a "Priority" of 2, the "Geofence Radius (miles)" set for the driver will be used.

Example: Same Priority

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A driver is picking up an order for a customer and multiple different Geofencing settings apply, with differing "Geofence Radius (miles)" and the same "Priority" level. Since the driver "Geofence Radius (miles)" is set to "1" and the customer has it set to "5", the "Geofence Radius (miles)" set for the driver will be used.

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Excerpt
  1. Go to Maintenance > Geofencing.
  2. Click the Image Removed buttonthe + button in the top right. 

Alternate Steps

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Geofence.

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  1. Go to Maintenance > Geofencing.

  2. Click the geofencing rule you would like to edit or right-click the row click the action menu at the end of the row and select Edit.

    The right-click menu option Open in New Window will open the edit form in a window that can be moved around
    Info
    Tip
    titleQuick Tip

    You can open 2 edit forms by selecting the checkboxes of the geofencing rules and clicking the edit pencil icon in the top right.


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How to Delete a Geofencing Rule

  1. Go to Maintenance > Geofencing.

  2. Click the action menu at the end of the row for the geofencing rule you would like to delete. 

  3. Click the Image Removed button. Select Delete.

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"Outside Geofence" Status Code 

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When Internet Display is enabled, Rapidship users can see the status code in the Track Order and Route Tracking sections of Rapidship. See Track Order and/or Route Tracking.

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titleClick here for X Dispatch 18.1 to 21.0...

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Example of Outside Geofence Status Code in Track Order

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