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How to Place an Order

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Detailed Ordering

Detailed ordering is the default view when placing orders from a computer. This view allows you to enter optional parcel specific information and add several orders into a cart. If you do not see the + Add to Cart button under the map contact your carrier's customer support. 

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Basic Ordering

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How to Place From Recent Orders

You can create a new order with information from recent orders in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Create from Recent Orders button. If you do not see this button contact your carrier's customer support. 
2. Click the menu icon  in the "Actions" column.

3. Select an action

   • Create a Duplicate Order: Use the same origin and destination addresses in the new order, with the options to use the same order type, references, and billing groups.
   • Create a Round Trip: Reverse origin and destination addresses in the new order.
   • Create a Continuation: Use the destination address as the origin address for the new order.
   • Create Using Same Origin: Start a new order with the same origin address.

   • Create Using Same Destination: Start a new order with the same destination address. 

   • Add to Cart: Add a duplicate order to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option contact your carrier's customer support.

     Info
     Add to Cart requires version 19.2 or newer.

     
     

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placeFromTemplate placeFromTemplate

How to Place From Recent Templates

You can create a new order from a template in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Place from Recent Template button. If you do not see this button contact your carrier's customer support.

2. Click the menu icon  in the "Actions" column of the template you would like to use.

   Tip
   title Quick Tip
   Use the Search field to search for a template for templates not recently used.

   
   

3. Select an action

   • Create Order: Create order from the template.
   • Add to Cart: Add an order created from the template to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option, contact your carrier's customer support.

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Entering an Address

Use the icons to select how you would like to search and enter an address.

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Manually enter an address.

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parcelSpecific parcelSpecific

Using Parcel Specific Information

Using Parcel Specific Information allows the creation of generic parcels or the ability to enter barcodes. The Total Parcel Count and Total Parcel Weight will be deactivated when using this option. To use parcel specific information click the + Add Parcel button in the Order Information section.

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