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Where to Setup in the Operations App
For Orders
The address' location barcode or lookup barcode Location Barcode or Lookup Barcode must match the barcode scanned by the driver. The Location Barcode is unique for all addresses, including internet user addresses, whereas the Lookup Barcode is unique per customer and unique per internet user address book. See Addresses.
Forced location scanning for orders can be enabled on the customer record, address record, recurring order form, or order form. If an order has forced location scanning set in multiple places, the driver will be prompted to perform a location scan for all of the selected events. For example, if the customer record's Force Location Scan on Pickup is set as "Upon Arrival" and the order form is set as "Upon Departure" for the Pickup event, the driver will be required to perform a location scan for both the arrival and departure at the pickup address.
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In the Operations App address record, use the action menu at the bottom, and select Location Barcode. From here you can choose between "None", "Upon Arrival", "Upon Departure" or "Both" in the Force Location Scan on Pickup and/or Force Location Scan on Delivery field(s).
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See Addresses.
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Quick Tip : This can also be set from the internet user's address book. See Internet Users. |
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For Routes
The Secondary Lookup, which is set up per route stop, or Mobile Secondary Lookup, which is set up per contract stop, is a text field representing the barcode to be used for location scanning. The barcode to be scanned by the driver at the stop location must match this value.
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