Operations App

The Operations App is new and improved! Access the same Classic Operations App you’re used to - in a more intuitive, modern, and web-based interface. This Operations App is accessible from any modern browser (such as Chrome or Firefox).

The new Operations App is growing with each release, and will soon be a full-featured web-based application that can replace your desktop app!

In the interim, you can jump to the Operations App (new web-based platform) from within your Cloud Client desktop Operations App anytime or from a direct URL (see below). Check out, or even use, the updated platform anytime.



How to Access

Login credentials are the user ID and password set in the Users section. The best practice is to set the user's password the same as the one within Cloud Client to allow users the ability to log in automatically when accessing from the Cloud Client.

Quick Tip: You will be logged out after 3 hours of inactivity.

From Cloud Client

You can access the Operations App from the Operations link at the top of the Cloud Client or in the Desktop Operations App by clicking Operations in the toolbar.

From Browser

To access the Operations App from your web browser, go to https://CXTID0.cxtsoftware.net/xdispatch where CXTID is your 4-digit CXT customer ID.

How to Collapse/Expand Navigation

You can collapse or expand the navigation on the left by clicking the Collapse or Expand icon.

Light and Dark Mode

You can choose between light and dark mode from the 3 dot menu in the left navigation.

Quick Tip: When the navigation is collapsed, the 3 dot menu will be toward the bottom.

Edit Page Layout

Visible Columns

You can select which columns to display/hide by clicking the Edit Layout cog icon.

This will allow you to select the visible columns.

Table and Card Views

You can switch between a table or card view by clicking the Table View or Card View icons.

Resize Record Display

After opening a record, you can control the size of the display by dragging the double arrow icon that appears when you hover over the edge.