Holidays

Owned by Michelle Cabaya, created
Last updated: May 24, 2022
3 min read

This page is for the Operations App. For the Classic Operations App please see Holidays (Classic Operations App).

Holidays can be set up to charge extra on the base rate or offer only specific order types on specified holiday dates.

To get to the Holidays section, go to Maintenance > Holidays.

Field Name

Descrtiption

Field Name

Descrtiption

Name

Name of the holiday.

ID

Unique ID for the holiday.

Date

Date of the holiday.

Multiplier

The number that the holiday overtime of the order, set on the rate chart, is multiplied by if an order is scheduled on this holiday. 

If this value is 0, no overtime will be added to the base rate. 

Example

The Holiday Overtime is set to $25 on the base rate chart of the order and the Multiplier is set to 3. 

This would add $75 to the Base Rate charge of an order placed on the holiday. 

Open For Business

  • Always - Orders can be placed on this holiday and the cost of the order is affected by the Multiplier value.

  • Never - Orders cannot be placed on this holiday.

  • Follow Order Type - Orders can be placed depending on the order type's Hours of Operation tab setup. See Order Types.

How to Create a New Holiday

  1. Go to Maintenance > Holidays.

  2. Click the + button in the top right.

How to Edit a Holiday

  1. Go to Maintenance > Holidays.

  2. Click the holiday you would like to edit or click the action menu at the end of the row and select Edit. 

Quick Tip

You can open 2 edit forms by selecting the checkboxes of the holidays and clicking the edit pencil icon in the top right.

How to Delete a Holiday

  1. Go to Maintenance > Holidays. 

  2. Check the checkbox of the holiday(s) you would like to delete. 

  3. Click the delete button in the top right.

Placing Orders on Holidays for Specific Order Types

To allow service on specified holidays for order types:

  1. Go to Maintenance > Order Types.

  2. Select the order type you would like to allow holiday service.

  3. Go to the Hours of Operations tab.

  4. Select "Service On Specified Holidays" in the Dispatch section to allow orders to be entered in the Classic Operations App and/or in the Client Portal section to allow orders to be entered from your website. 

     

Quick Tip: If you do not want orders to have pickup/delivery times on a holiday, in the General tab set the Deliver field to "Today No Rollover".  

Charge Extra For Holidays

Each order type assigned to a base rate chart has an option to add an additional fixed or percentage based overtime rate for orders completed on holidays. 

  1. Go to Maintenance > Rate Charts.

  2. Expand the base rate chart you would like and select the order type.

  3. In the Base Rate Header tab enter the rate, check the box to calculate as a percentage or leave unchecked to calculate as a dollar amount, and include a minimum rate if needed for orders completed on Holidays.