Application Suite Compatibility Requirements
Configuring the proper hardware, network, and computing environment are extremely important for a stable and reliable experience using CXT Software products. Please review the details below to ensure your computing resources meet the minimum requirements.
Cloud Operations App
Operations App
Operations app users require the current version, or one previous version, of the following available web browsers:
Chrome
Safari
Firefox
Edge
Opera
Bandwidth Considerations
A minimum of 128 Kbps bandwidth per remote session and business grade internet service with at least 10Mbs Up/Down is suggested for optimal performance.
Mobile Dispatching
While the Operations App can be used on a mobile device, not ALL functionality is mobile friendly yet. Access to the Operations App on a PC is recommended. Mobile Dispatch
Classic Operations App
Operating System
Microsoft Windows 7 (SP1), 8, 10, 11
.NET Framework 3.5 with Service Pack 1 (link)
As a best practice, we do not recommend using "beta" or "preview" versions of Microsoft Windows
Hardware
Intel® or AMD x86-x64
20 MB available disk space
The Classic Operations App can be accessed from a Mac and/or Chromebook using the Windows App, but connecting to the Cloud environment without the use of the Cloud Client does not negate operating system requirements. Please note that Remote Desktop Clients (RDP) are not created by CXT Software and our Technical Support team can only provide limited assistance in attempting to resolve problems with these applications.
Driver App
Android for 3.8
Version 13 +
Requires support for Location GPS and Camera Hardware. Please see Driver App Unsupported Devices.
100 MB available storage space
iOS for 3.8
Version 17+
100 MB available storage space
Client Portal
Client Portal users require the current version, or one previous version, of the following available web browsers:
Chrome
Safari
Firefox
Edge
Opera