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Info

For X Dispatch 21.0 or older. See here for other versions.

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Field NameDescription
Process DateThe date and time that the activity occurred.  For example, with a Type of ASN, this time represents when the file imported route stops into the system.
Import PKIDUnique ID number, associated to each activity. 
Customer IDThe customer ID associated to the activity.
Type

The type of import:

  • ROWS: Order import done by using the Remote Order Web Service.
  • ON_DEMAND: Order import.
  • CANCELED: Order import that was canceled and removed from the system.
  • ASN: Route stop import.
  • UNPOST: Route stop import that was unposted from the system.
  • ImportPKID: Critical error. You will need to contact Technical Support to troubleshoot this type.
Total SuccessfulTotal number of successful orders or route stops imported.
Total FailedTotal number of failed order or route stop imports.
IP Address

IP address of where the files were imported from.

If a CANCELED or UNPOST action is taken, this field will display the username of the person who completed the action.  

Import File Name

Directory path to the processed folder where the imported file is located.

If a CANCELED or UNPOST action is taken, this field will display information about the ASN or ON_DEMAND entry removed, including the corresponding Import PKID for the work. 

ErrorsA clickable icon that will bring up a window providing the error information if there were any errors when processing, or the XML post info for a ROWS type. 
Alternate LookupAlternate Lookup of the customer associated with the import. See Customer Alternate Lookup.

How to View Imported Orders or Route Stops

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Failed Import and Error Text

If you experience any problems with your integration importing into X Dispatch, you can find an error message in the Import Audit Log identifying what went wrong. 

To view the error text double click on the link in the Errors column. This will open the ImportError.txt file in Notepad ++. 

Tip
titleQuick Tip

For ASN or On Demand type imports, find "<ErrDescription>".

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