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Update the Customer in X Dispatch

1. Go to Maintenance > Customers
2. Select the customer, make sure the customer is highlighted
3. Double click to open the customer record
4. Click the General tab
5. Fill out the following fields:
   

   • Ensenda Courier ID: "Courier ID" on the spreadsheet provided by Ensenda

   • Ensenda Merchant: "Merchant Site ID" on the spreadsheet provided by Ensenda

   • Ensenda URL: “http://sdn.ensenda.com:9000/telle”

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How to add Alerts

1. Click the Contacts tab in the customer record.
2. Select the Status Event and Message Format.
3. Check the Required checkbox.
4. Repeat steps 2 and 3 until all 6 alerts have been setup.

Order Type and Rate Chart Setup

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The new Ensenda customer ID will need to be added to the Ensenda Inet user. The internet user ID is usually “EnsendaAgent”.

1. Go to Maintenance > Internet Users
2. Search for the “EnsendaAgent”
3. Double click to open the internet user

4. Under the Customer tab on the internet user you will find a list of allowed customers. Find the new Ensenda Customer and check the box to allow the Ensenda Agent to post orders to that account

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5. Click “Apply” and then “OK”

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