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This content may be outdated as newer versions of our Driver App (Nextstop 3) are available. See Driver App for current documentation. |
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By default, when an overage is scanned it will auto-populate the parcel type, weight, length, width, and height set in the Mobile Option Sets , Mobile Users(Classic Operations App), Drivers, or in the Nextstop app. This can be a problem if drivers are not making sure that the parcel type is correct. In addition to requiring drivers to enter a parcel type, you can also require drivers to enter a parcel status code.
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In Mobile Option Sets or Mobile Users, disable the "Overage Defaults" option. See Mobile Option Sets or Mobile Users(Classic Operations App) or Drivers.
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In Nextstop
When the “Overage Defaults” option is disabled, the driver must Select Parcel Type after scanning an unexpected parcel.
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In Mobile Option Sets or Mobile Users, enable the "Require Parcel Status Code" option. See Mobile Option Sets or Mobile Users(Classic Operations App) or Drivers.
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In Nextstop
When "Require Parcel Status Code" is enabled, the driver must enter a Status Code after scanning an unexpected parcel.
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