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General information on Single Sign-On can be found in the following articles: Single Sign-On (SSO) and
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Requires the “Single Sign-On (SSO)” permission. See Users.
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Setting up PingOne
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If you already have created a SAML application specifically for this SSO, you can skip creating a new application and edit the application as needed starting at step 6. |
Log into your PingOne account and navigate to the Applications section. From the main menu select Applications > Applications.
Click on the blue plus sign to create a new application.
Enter an Application Name, select SAML Application under Application Type, then click Configure.
For the SAML Configuration, select Manually Enter and enter the ACS URL and the Entity ID URL, then click Save.
These values can be found in the Operations App in the Single Sign-On (SSO) section by clicking the Central SSO Config icon. See Single Sign-On (SSO).
The URLs are all standard ####0.cxtsoftware.net URLs like in the image below and replace the “99030” with your customer ID + 0.
The SAML Application is now created and you should be able to edit the application. Make sure to turn the application on by clicking the toggle, then click Configuration.
Click the blue pencil icon to edit.
Scroll down to Target Application URL and enter https://nnnn0.cxtsoftware.net/Rapidship/#/sso-relay replacing the nnnn0 with the correct customer ID+0 then click Save.
Click on Attribute Mapping and click the blue pencil icon to edit.
Change the value in the PingOne Mappings column to “Email Address” and save.
Click Configuration then Download Signing Certificate to download the .crt file used for setting up the Domain Profile in the Operations App. Then copy the Issuer ID and Initiate Single Sign-On URL to a notepad to have them accessible when configuring the Operations App.
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