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The Client Portal provides users with a fresh new interface powered by modern web services to enable end users to quickly place orders, track orders, view routes, print labels, and a lot more from one web application.

It offers:

  • Streamlined online order placement intended to reduce order placement time

  • Type-ahead searching to help make finding a saved address easier

  • Multithreading returns available Order Types several times faster than ever before

  • Filters to help find an Order Types by cost and delivery window

  • Simplified and easy to understand accessorial charges selection

  • Built-in help

  • Centralized CSS theming

  • Customizable labels and text

  • Progressive web app for a mobile-friendly ordering experience where users can save the Client Portal to their home screen 

    Portal serves as a simple, one-stop gateway for your clients to create shipments, pay invoices, track shipments, verify POD, and view reports conveniently from anywhere online. The portal experience can be customized to match your brand and can be used as a valuable communication tool to update clients with timely alerts and shipment status notifications.

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    Integrations or Plugins

    A prebuilt Client Portal website integration or Wordpress plugin is not available from CXT Software. However, you can add a link to the Client Portal from your website (using your Client Portal URL) for your customers to easily access the Client Portal order portal directly from your company website.

    Another option is to hire a web developer to use the CXT Software Web Services / API and create a custom solution. See Web Services / API


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    Additional documentation can be found in the user space.


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    CXTU Courses/Lessons

    • CSR Role Training: Client Portal (Rapidship)