The Order Status form displays status information of an order which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.
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Field Name | Description |
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Received At Dock | The timestamp of when the order was received at the dock. Clicking the Received At Dock button will either add or remove the time stamp. |
Ordered | The timestamp of when the order was placed. For recurring orders, this will be the time that the order posted on the Dispatch Board. |
Changed | The timestamp of when the order was last modified. |
Dispatched | The timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form. |
Transmitted | The timestamp of when the order was transmitted to X Mobile. |
At Depot | The timestamp of when the order was received at the depot. |
Rejected | The timestamp of when the order was rejected by the driver. |
Invoiced | The timestamp of when the order was invoiced. |
Invoice Number | The number of the invoice that the order belongs to. |
Invoice Batch | The number of the invoice batch that includes the invoice that the order belongs to. |
Paid | The timestamp of when the invoice that includes the order was marked as "Paid". |
Paid Document | The comment entered when an invoice is marked as "Paid". |
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CXTU Courses/Lessons | - CSR Role Training: Customer Record
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