Order Status

The Order Status form displays status information of an order which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.

To view the order status of an order, from the order form toolbar click on the View Tracking Status icon.

Alternatively, from the On-Demand Dispatch board, you can right-click on an order and select Edit Status or press Enter on your keyboard.

Order Status Form

Quick Tip: Clicking More Detail to display more details about the order. See Details below.

Field Name	Description

Field Name	Description
Assigned Fleet	The fleet assigned to the order.
Barcode	Barcode used in shipper integrations.
Confirmed	The timestamp of when the order was confirmed by the driver. Clicking the Confirmed button will either add or remove the time stamp.
At Origin	The timestamp of when the driver arrived at the origin. Clicking the At Origin button will either add or remove the time stamp.
Picked Up	The timestamp of when the order was picked up by the driver. Clicking the Picked Up button will either add or remove the time stamp.
At Destination	The timestamp of when the driver arrived at the destination. Clicking the At Destination button will either add or remove the time stamp.
Delivered	The timestamp of when the order was delivered by the driver. Clicking the Delivered button will either add or remove the time stamp.
Verified	The timestamp of when the order was verified by an Operations App user. You will need to verify orders if "Require verification before invoicing" is checked on the Accounting tab of a customer record or on the General tab of the order type. Clicking the Verified button will either add or remove the time stamp.
POD	The name of the person that acknowledged the proof of delivery on the order. This field is populated from the Signee field in Nextstop when the driver completing the delivery.
POD Comments	Comments related to the POD on the order. This field is populated from the Comments field in Nextstop when the driver is completing the delivery.
Signature	Click on the signature icon to display the signature for the POD. If the order does not contain a signature, the signature icon will be grayed out.

Details

Click More Detail to expand the Order Status form and display more details about the order.

Field Name	Description

Field Name	Description
Received At Dock	The timestamp of when the order was received at the dock. You must have the Enable & Track "Received At Dock" option enabled in the Global Options Dispatch tab. Clicking the Received At Dock button will either add or remove the time stamp.
Ordered	The timestamp of when the order was placed. For recurring orders, this will be the time that the order posted on the Dispatch Board.
Changed	The timestamp of when the order was last modified.
Dispatched	The timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form.
Transmitted	The timestamp of when the order was transmitted to X Mobile.
At Depot	The timestamp of when the order was received at the depot.
Rejected	The timestamp of when the order was rejected by the driver.
Invoiced	The timestamp of when the order was invoiced.
Invoice Number	The number of the invoice that the order belongs to.
Invoice Batch	The number of the invoice batch that includes the invoice that the order belongs to.
Paid	The timestamp of when the invoice that includes the order was marked as "Paid".
Paid Document	The comment entered when an invoice is marked as "Paid".