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For X Dispatch 19.0 or newer. See here for older Operations App is continuously updating and page layouts may differ. See here for other versions.

Table of Contents



To view and/or edit billing cycles, the "Billing Cycles" and/or "Edit Billing Cycles" user permissions must be selected. See Users (Desktop Classic Operations App).

Go to Maintenance > Billing Cycles.

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Field NameDescription
Billing Cycle IDUnique ID number.
DescriptionDescription or the name of the billing cycle.

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How to Add a Billing Cycle

  1. Go to Maintenance Billing Cycles.
  2. Click the Image Removed button.

Alternate Steps

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Billing Cycle.

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  1. Scroll to the bottom of the list of billing cycles and add the new billing cycle in the empty row.
  2. Click the save icon Image Added in the toolbar.

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How to Edit a Billing Cycle

  1. Go to Maintenance > Billing Cycles.
  2. Click the billing cycle Edit the field(s) you would like to edit or right-click the row and select Edit.

    InfoThe right-click menu option Open in New Window will open the edit form in a window that can be moved around.

  3. Click the save icon Image Added in the toolbar. 

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How to Delete a Billing Cycle


You can not delete a billingBilling cycles that is currently assigned to a customer should not be deleted.

  1. Go to Maintenance Billing Cycles
  2. Click the billing cycle you would like to delete

  3. Click the Image Removed button to delete the billing cycle.

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Section Functions


  1. by clicking on the grey box to the left of the Billing Cycle ID column, the row will be highlighted blue.

  2. Click the delete icon Image Added in the toolbar or press the delete button.
  3. Click the save icon Image Added in the toolbar.

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