Connecting to the Cloud environment without the use of the Cloud Client is not supported or recommended and does not negate operating system requirements. Alternative Remote Desktop Clients (RDP) are not supported by CXT Software and our Technical Support team will not provide assistance attempting to resolve problems with these applications.

Installation Instructions

For macOS

1. Download Microsoft Remote Desktop client from the Mac App Store.
2. Download the CXT Software .RDP file here:cxtsoftware_net_Farm01.rdp. 
3. Open Microsoft Remote Desktop.

4. Click  then Import from RDP file...

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5. Browse to the .RDP file, cxtsoftware_net_Farm01.rdp, downloaded in step 2.
6. Click Import.

7. Under Saved PCs, double click cxtsoftware_net_Farm01. 

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8. Enter your Username and Password. 

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   Tip title Quick Tip Your username would be userid-instanceid@private@private.cxtsoftware.net and net and your password is your X Dispatch password.

   
   

9. Click Continue.

For iOS

1. Download Microsoft Remote Desktop client from the App Store.
2. Open Microsoft Remote Desktop.

3. Click the + at the top right. 

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4. Select Remote Resources.
5. Enter httpsEnter https://rdsfarm.cxtsoftware.net for net for Email or URL.
6. Click Done.
7. Click Find Feed.
8. Click Add User Account.

9. Enter your Username and Password. 

   Tip
   title Quick Tip
   Your username would be userid-instanceid@private@private.cxtsoftware.net and your password is your X Dispatch password.

   
   

10. Click Save. 
11. Click Find Feed.

12. Select Farm01. 

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For Android, Chrome OS

1. Download Microsoft Remote Desktop client from the Google Play Store.
2. Open Microsoft Remote Desktop.
3. Accept the terms of agreements.
4. Click the + at the top right.

5. Select Remote Resource Feed. 

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6. Enter httpsEnter https://rdsfarm.cxtsoftware.net. 
7. Click Next.
8. Select Add Account.

9. Enter your Username and Password. 

   Tip
   title Quick Tip
   Your username would be userid-instanceid@private@private.cxtsoftware.net and your password is your X Dispatch password.

   
   

10. Click Save.
11. Click Save.

12. Select Farm01. 

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