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To sort by Priority, select, drag, and drop the Priority column to the left of the dispatch board.UPDATED below
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The Cust (aka customer ID) and LocalName (aka customer name) fields on the dispatch board are colored based on Dispatch Priority.
0 -
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Black
1 -
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Green
2 -
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Blue
3 -
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Magenta
4 -
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Cyan
5 through 10 -
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Red