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This page is for the Classic Operations App. For the Operations App please see Users.

Table of Contents

The Users section is where you can edit and view users and their permissions. For example, if you have a CSR that needs access to Order Entry and Dispatch functionality, but you don’t want them to have access to accounting or driver settlements, you can deselect those specific permissions on the CSR. 

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Note

If you are a Cloud customer, you will add a new user or template to create new users from the Cloud Client window under Resources. See How to Correctly Add or Delete a User Login from Your Account in Cloud Client.

Excerpt
  1. Go to Maintenance > Users.

  2. Click the New button in the toolbar.

Alternate steps:

  1. Click the arrow next to the New button.

  2. Click Users.

Copy a User

  1. Go to Maintenance > Users.

  2. Right-click on the user, you would like to copy, the User ID will be highlighted in blue, and select Copy

  3. Enter a new unique user ID.  

How to Edit a User or Template

  1. Go to Maintenance > Users.

  2. Double-click the user you would like to edit.

  3. Click the save button at the bottom.

  4. In the top menu go to Tools > Refresh Permissions, or exit and relaunch the Classic Operations App to refresh permissions to ensure changes are applied right away. 

How to Delete a User or Template

Note

If you are a Cloud customer, you will delete Operations App users from the Cloud Client window under Resources. See How to Correctly Add or Delete a User Login from Your Account in Cloud Client.

  1. Go to Maintenance > Users.

  2. Right-click on the user you would like to delete, User ID will be highlighted in blue, and select Delete.

How to View the Audit Log for a Permission Set or Template

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