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Info

This page is for the Classic Operations App. For the Operations App please see Message Formats.

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How to Add a New Message Format

  1. Go to Maintenance > Message Formats.

  2. Click the New button in the toolbar.

Alternate steps:

  1. Click the arrow next to the New button, or press the Alt + N keys.

  2. Click Message Format, or press the M key.

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How to Copy a Message Format

  1. Go to Maintenance > Message Formats.

  2. Right-click the message format you would like to copy.

  3. Select Copy. 

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  2. Enter a new Format ID and click OK. 

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Tip

The message format will be created with the same Description as the message format you copied. Double click the message format you just created to edit and rename.

Alternate steps:

  1. Go to Maintenance > Message Formats.

  2. Click the message format you would like to copy to select and highlight it blue.

  3. Press the Ctrl + C keys.

  4. Enter a new Format ID and click OK. 

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How to Edit a Message Format

  1. Go to Maintenance > Message Formats.

  2. Double-click the message format you would like to edit.

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How to Delete a Message Format

  1. Go to Maintenance > Message Format.

  2. Double-click the message format you would like to delete.

  3. Click the Delete button at the bottom of the form.

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Format Form

Field Name

Description

Format ID

Unique numeric ID for the message format.

Max value is 2,147,483,647. 

Description

Name that describes the message format.

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Tip

Quick Tips

  • Available Fields can be restricted to a certain number of characters. 

    Example

    [5POD] would return 5 characters to the POD value instead of the full POD.  If a POD of 123456789 were entered in it would return the first 5 as 12345.

  • Localized times for Available Fields: 

    • Server times: Invoiced, PickUpTimeFrom, DeliveryTimeFrom, Canceled 

    • Origin times: ReadyTimeFrom, ReadyTimeTo, PickedUp, AtOrigin, Confirmed, Dispatched, Ordered, Transmitted, ReceivedAtDock, UpdatedWhen, PickupETA

    • Destination times: DueTimeTo, DueTimeFrom, AtDestination, Delivered, DeliverETA

  • You can add Client Portal track order or attachment links to the Message Format section. See Client Portal Punch-Through URL.

  • You can add at least 100,000 characters. 

  • You can add flight information from an order using the Available Fields. 

  

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Advanced

The Advanced tab allows you to execute a custom SQL statement when the message format is triggered and/or use a report format for the message format. 

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